Client Support Specialist
2 weeks ago
Job Title: Customer Service Representative
Reports To: Director of Customer Service
Position Summary:
In the role of Customer Service Representative, you will be integral to our Call Center operations, adeptly handling a significant volume of incoming inquiries and routing them to the relevant departments.
Key Responsibilities:
- Promptly answer and redirect incoming calls.
- Coordinate patient appointment scheduling.
- Provide outstanding customer service experiences.
- Exhibit swift problem-solving abilities to meet patient requirements.
- Update patient records in the CRM and offer assistance to patients and caregivers.
- Confirm patient demographics and implement necessary changes.
- Keep precise records of all communications.
- Utilize an online system to manage tickets for customer issue resolution.
- Carry out additional assigned tasks as needed.
Qualifications:
- High School Diploma or equivalent qualification.
- Previous experience in customer service is advantageous.
- Ability to manage multiple tasks effectively, particularly on computer systems.
- Strong typing proficiency.
- Excellent verbal and written communication skills.
- Able to excel in a dynamic call center environment.
- Demonstrated ability to work both independently and collaboratively within a team.
- Outstanding organizational and time-management capabilities.
- Fluency in Spanish is preferred.
Physical Requirements:
The position may require standing, walking, performing manual tasks, and occasionally lifting office supplies weighing up to 20 pounds.
Direct Reports:
N/A
The Food Allergy Institute is an equal opportunity employer, providing fair opportunities to all candidates regardless of race, religion, gender, or background. We ensure necessary accommodations for qualified individuals with disabilities in accordance with the law, guaranteeing equal access to opportunities for everyone.
-
Client Support Specialist
1 week ago
Long Beach, California, United States Kimco Staffing Services Full timeJob OverviewPosition Title: Client Support SpecialistCompensation: $20 per hourWork Schedule: Monday to Friday, 7:00 AM - 3:30 PM or 8:00 AM - 5:00 PMEmployment Type: Temporary, long-termRole ResponsibilitiesAs a Client Support Specialist, you will play a vital role in ensuring customer satisfaction and addressing inquiries effectively. Your responsibilities...
-
Client Support Specialist
2 weeks ago
Long Beach, California, United States Kilter Termite & Pest Control Full timeJob OverviewPosition Title: Client Support SpecialistCompany: Kilter Termite & Pest ControlWork Schedule: Tuesday - SaturdayAbout the Role:Kilter Termite & Pest Control is seeking dedicated Client Support Specialists to join our team.Key Responsibilities:Receive and manage incoming calls from customers.Coordinate and schedule appointments for service...
-
Client Support Specialist
2 weeks ago
Long Beach, California, United States Family Dollar Full timePosition Overview:As a Client Support Specialist at Family Dollar, your primary role will be to deliver outstanding service to our valued customers. You will be the face of our brand, ensuring that every interaction is positive and helpful.Key Responsibilities:1. Welcome customers warmly and assist them in choosing products that meet their needs.2. Process...
-
Client Support Specialist
2 weeks ago
Long Beach, California, United States AppleOne Full timeJob DescriptionIf you thrive in a dynamic environment and seek opportunities for career growth with a flexible schedule, this role may be the perfect fit for you. A stable, family-oriented manufacturing firm is actively searching for a Client Support Specialist who excels in precise data management, possesses strong problem-solving skills, and maintains a...
-
Client Support Specialist
2 weeks ago
Long Beach, California, United States Deutsche Bahn Full timeCustomer Service Representative SpecialistDirect Entry, Skilled ProfessionalAt Deutsche Bahn, you will be an integral part of a worldwide logistics network that connects various regions. Contribute to our mission and make a significant impact. With a diverse workforce of over 76,000 professionals globally, we appreciate unique backgrounds and expertise....
-
Wellness Client Support Specialist
2 weeks ago
Long Beach, California, United States AIDS Healthcare Foundation Full timeABOUT US:DEDICATED PROFESSIONALS SERVING POSITIVE CHANGE at AIDS Healthcare FoundationAre you motivated by the opportunity to make a significant impact in the lives of others while receiving competitive compensation? Do you aspire to be part of an organization that fosters growth and success for every employee?If this resonates with you, AIDS Healthcare...
-
Client Support Specialist
1 week ago
Long Beach, California, United States Mela Group, Inc. Full timePosition OverviewWe are seeking a dedicated Customer Service professional to enhance our dynamic team at Mela Group, Inc.. This role is essential in delivering exceptional support and fostering strong client relationships.Key ResponsibilitiesEngage with clients to address inquiries and resolve issues effectively.Utilize various communication channels to...
-
Client Support Specialist
1 week ago
Long Beach, California, United States Mela Group, Inc. Full timePosition OverviewWe are seeking a dedicated Customer Service professional to enhance our dynamic team at Mela Group, Inc.. This role is crucial in ensuring client satisfaction and maintaining our reputation for outstanding service.Key ResponsibilitiesEngage with customers to address inquiries and resolve issues effectively.Implement strategic communication...
-
Long Beach, California, United States HealthEcareers - Client Full timeJob Title: Travel Nurse RN Labor and Delivery SpecialistWe are seeking a skilled and experienced Travel Nurse RN Labor and Delivery Specialist to join our team at HealthEcareers - Client. As a Travel Nurse RN Labor and Delivery Specialist, you will provide high-quality patient care to laboring and postpartum patients in a dynamic and fast-paced...
-
Client Support Specialist
2 weeks ago
Long Beach, California, United States Mela Group, Inc. Full timePosition OverviewWe are seeking a dedicated Customer Service professional to enhance our dynamic team at Mela Group, Inc.. This role is crucial in ensuring our clients receive exceptional support and service.Key ResponsibilitiesEngage with customers to address inquiries and resolve issues effectively.Implement targeted communication strategies to promote our...
-
Travel Nurse RN ICU Specialist
1 day ago
Long Beach, California, United States HealthEcareers - Client Full timeAbout the JobHealthEcareers - Client is seeking a skilled Travel Nurse RN ICU Specialist to join their team. This is a travel nursing job opportunity in a dynamic and challenging environment.Job ResponsibilitiesProvide high-quality patient care in the Intensive Care UnitCollaborate with the healthcare team to develop and implement individualized patient care...
-
Client Engagement Specialist
2 weeks ago
Long Beach, California, United States StretchLab Full timeClient Engagement Specialist Position Overview StretchLab is on the lookout for a dynamic, enthusiastic, and sales-driven Client Engagement Specialist who is passionate about fitness and community. Our new studios are dedicated to enhancing the well-being of our clients through personalized stretching services. Founded in 2015, StretchLab has established...
-
Client Engagement Specialist
2 weeks ago
Long Beach, California, United States Experiential Group Full timeJob OverviewAt Experiential Group, we are dedicated to enhancing the lives of individuals and communities through our innovative outreach initiatives. We are currently seeking a motivated Client Engagement Specialist to join our team. This role is essential in executing new and dynamic fundraising strategies while diversifying our revenue sources and...
-
Client Support Specialist
2 weeks ago
Long Beach, California, United States Kilter Termite & Pest Control Full timePosition OverviewCustomer Care Associate - Full-TimeKilter Termite & Pest Control is seeking dedicated Customer Care Associates.Role Summary:Comprehensive training providedHandle incoming callsOrganize appointments and service requestsProcess paymentsRecord customer details and manage remote depositsAdhere to company protocols while assisting both external...
-
Client Engagement Specialist
1 week ago
Long Beach, California, United States HydraFacial Company Full timeClient Engagement SpecialistCustomer ServiceOverview*Position at The HydraFacial Company*WHY YOU'LL ENJOY THIS ROLE:You will play a vital role in enhancing sales for underperforming clients while celebrating their achievements.Your focus will be on establishing efficient and consistent interactions with clients.Transform our strategy into your unique...
-
Client Relationship Specialist
2 weeks ago
Long Beach, California, United States SchoolsFirst Federal Credit Union Full timeJob Title: Client Relationship SpecialistKey Responsibilities:Deliver outstanding service to clients visiting our locations and advocate for our financial products and services to foster strong relationships.Execute transactions related to savings accounts, loans, and various financial services.Conduct file maintenance activities such as updating addresses,...
-
Client Engagement Specialist
1 week ago
Long Beach, California, United States HydraFacial Company Full timeClient Engagement SpecialistCustomer ServiceOverview*Position at The HydraFacial Company*WHY YOU'LL ENJOY THIS ROLE:You will play a vital role in enhancing sales for underperforming clients while celebrating their achievements.Your focus will be on establishing efficient and consistent interactions with clients.You will transform our strategic goals into...
-
Client Relations Specialist
2 weeks ago
Long Beach, California, United States City of Stars Collision Center Full timeJob OverviewAt City of Stars Collision Center, we pride ourselves on delivering exceptional service in the automotive repair industry. We are currently in search of a Client Relations Specialist who is dedicated and accountable to join our team.Key Responsibilities:Performing data entry tasks with accuracyHandling incoming phone inquiriesWelcoming and...
-
IT Support Specialist
1 week ago
Long Beach, California, United States The California State University Full timeJob Title: IT Support SpecialistThe California State University, Office of the Chancellor, is seeking an IT Support Specialist to provide technical support, operation, maintenance, training, and development for the Chancellor's Office clients. The Multimedia Technology Expert provides subject matter expertise and technical support for onsite, offsite, and...
-
Client Support Specialist
1 week ago
Long Beach, California, United States Clearwave Communications Full timeCustomer Service RepresentativeJob Category: System Requisition Number: CUSTO003934Job OverviewAs a Customer Service Representative at Clearwave Communications, you will play a crucial role in delivering on our commitment to be helpful, personal, proactive, and dedicated. Your primary responsibility will be to assist customers with inquiries related to...