Civic Engagement Program Coordinator

CASA & CASA IN ACTION OVERVIEW:

CASA is dedicated to fostering a more equitable society by empowering and enhancing the living conditions of working-class: Black, Latino/a/e, Afro-descendent, Indigenous, and Immigrant Communities. Our vision is anchored in the collective strength of our community, and our inclusive, enduring, member-driven movement fundamentally transforms communities and systems to fulfill the needs, aspirations, and dreams of our members as we pursue justice and complete liberation both locally and in solidarity with others globally. CASA operates alongside CASA in Action, a distinct yet related nonprofit organization recognized under section 501(c)(4) of the Internal Revenue Code. While both organizations share a unified goal of advocating for immigrants and low-income individuals across various states, they function independently with their own governing boards. Certain employees, including the individual in this role, will divide their time between both organizations without any impact on compensation or benefits.

DEPARTMENT OVERVIEW:

The Elections Department is responsible for overseeing electoral processes, nonpartisan voter accountability initiatives, and voter registration efforts across our operational states. This department is charged with crafting and executing voter engagement strategies in collaboration with all divisions to cultivate sustained electoral influence within working-class: Black, Latino/a/e, Afro-descendent, Indigenous, and Immigrant communities.

ROLE SUMMARY:

CASA in Action is in search of a dynamic, organized, and empowering professional to spearhead the execution of our direct voter engagement initiatives. The Voter Engagement Coordinator will collaborate with the Pennsylvania Voter Engagement Manager to establish and sustain a robust team of canvassers aimed at enhancing voter participation among working families and immigrant communities through direct engagement efforts.

The ideal candidate will possess a passion for nurturing leadership within their team and motivating registered voters and eligible community members to exercise their civic rights, thereby fostering genuine, people-driven political movements. They will be well-versed in best practices for voter engagement and the challenges faced by working families and immigrant communities. A proven track record in networking and effectively communicating information is essential, alongside a commitment to achieving results in a fast-paced environment while maintaining quality and inclusivity, demonstrating a strong dedication to racial equity.

The Voter Engagement Coordinator, located in Harrisburg, Pennsylvania, will report directly to the Pennsylvania Voter Engagement Manager.

KEY RESPONSIBILITIES:

Direct Voter Engagement

• Oversee the daily operational activities of your assigned canvassing team,
• Engage in daily discussions with the Pennsylvania Voter Engagement Manager to review operational strategies and provide constructive feedback on outreach scripts, canvassing areas, and voter responses to campaign messaging,
• Lead all canvassing launches and debrief sessions with the assigned team to communicate daily objectives and program updates,
• Interact with voters daily to persuade and mobilize them to participate in elections,
• Effectively disseminate crucial voting information,
• Gather photo and video content during voter interactions and collaborate with Communications staff to amplify the voices of affected voters,
• Accurately enter and report interaction data in a timely manner, and
• Stay informed about the latest electoral developments and campaign messaging, including issues affecting communities and candidates' positions on these matters.

Team Leadership

• Guide your team in achieving daily program targets and fostering team cohesion through coaching and constructive feedback on their voter interactions,
• Distribute necessary canvassing tools and supplies to your team for their daily tasks,
• Monitor field progress towards objectives, including engagement and conversation rates, utilizing information provided by the Quality Management Coordinator,
• Track each canvasser's hours worked and report them accurately,
• Address all on-field emergencies and non-emergencies promptly and report to the Pennsylvania Voter Engagement Manager,
• Encourage your team to collect photo and video content during voter engagements.

Additional Responsibilities

• Assist the Pennsylvania Voter Engagement Manager with canvasser recruitment and conduct preliminary interviews with candidates to recommend suitable canvassers for final consideration,
• Notify the Pennsylvania Voter Engagement Manager of low inventory levels for equipment and supplies,
• Perform other job-related duties as assigned.

QUALIFICATIONS:

We are looking for candidates who excel in relationship-building, are results-driven, and possess strong communication abilities. Candidates should have:

• The capability to fulfill all responsibilities outlined above,
• A valid US Driver's License and access to a vehicle,
• Flexibility to work outside traditional hours, including evenings and weekends,
• Experience engaging with immigrant or low-income communities is advantageous,
• The ability to work collaboratively and independently,
• Self-motivation with a history of demonstrating leadership, fostering team morale, and excellent interpersonal skills,
• A high energy level in a dynamic environment,
• A proven commitment to achieving high standards and a history of overcoming challenges,
• Basic to intermediate proficiency in Microsoft Excel and/or Google Sheets for data entry and related tasks is beneficial but not mandatory,
• Attention to detail to ensure all work is polished, accurate, and precise,
• Fluency in Spanish is preferred,
• A commitment to social change and to advancing CASA in Action's mission of empowering working-class: Black, Latino/a/e, Afro-descendent, Indigenous, and Immigrant communities by integrating them into the political process, and
• Previous management experience is a plus but not essential.

PHYSICAL DEMANDS:

The physical requirements outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the employee is regularly required to communicate verbally and audibly. The employee frequently stands, walks, sits, uses hands for various tasks, and reaches with hands and arms.

The employee may occasionally lift and/or move items weighing up to 25 pounds. Specific vision abilities required for this role include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The characteristics of the work environment described here are representative of those an employee may encounter while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the employee may be exposed to varying weather conditions. The noise level in the work environment is typically moderate.

ADA COMPLIANCE: CASA will provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990.

OSHA COMPLIANCE: This position does not involve handling human body fluids, biological agents, laboratory chemicals, or exposure to hazardous materials such as noise, asbestos, or carcinogens.

CASA and CASA in Action are committed to providing equal employment opportunities regardless of race, color, creed, religion, gender identity, sexual orientation, age, mental or physical disability, ancestry, marital status, or national origin.

This job description will be reviewed periodically as duties and responsibilities evolve with business needs. Essential and marginal job functions are subject to modification. Management retains the right to assign or reassign duties and responsibilities to this role at any time.

CASA has instituted a mandatory vaccination policy effective February 1, 2022, requiring COVID-19 Booster vaccinations for all employees and prospective employees, AmeriCorps members, and both paid and unpaid interns. In line with CASA's commitment to providing a safe workplace, this policy aims to protect the health of our employees, AmeriCorps members, interns, their families, CASA members, visitors, and the broader community from infectious diseases that may be mitigated through vaccinations. The executive leadership team has reviewed recommendations from the Centers for Disease Control and Prevention, the Advisory Committee on Immunization Practices, CASA's Legal Counsel, and local health authorities. All prospective employees must provide proof of COVID-19 vaccination or appropriate medical/religious accommodation documentation prior to their first day of employment with CASA. AmeriCorps candidates must provide proof of COVID-19 vaccination or appropriate medical/religious accommodation documentation at the time of verifying citizenship and SSN eligibility.