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Customer Service Representative

2 months ago

Gainesville, Georgia, United States CarMax Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.

Key Responsibilities
  • Provide personalized support to customers throughout their car-buying journey, from initial contact to final sale.
  • Conduct thorough vehicle condition assessments to ensure accurate appraisals and customer satisfaction.
  • Manage vehicle inventory, including receiving and processing vehicles, and maintaining accurate records.
  • Perform administrative tasks, such as processing sales paperwork, managing repair orders, and maintaining accurate records.
  • Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
Requirements
  • High school diploma or equivalent required.
  • Previous sales and customer service experience preferred.
  • Valid driver's license required.
  • Basic computer skills and proficiency in Microsoft Office Suite preferred.
About CarMax

CarMax is a leading retailer of used cars, committed to delivering an honest, transparent, and high-integrity experience to our customers. We are a dynamic and growing company, with over 200 locations nationwide. Our team of over 25,000 associates is dedicated to providing exceptional customer service and helping our customers find their perfect vehicle.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.