Retail Customer Service Representative

2 days ago


Bloomington, Indiana, United States FedEx Full time
FedEx Retail Customer Service Associate

As a Retail Customer Service Associate at FedEx, you will play a key role in delivering exceptional customer experiences and supporting the success of our retail stores. Your primary responsibilities will include:

Key Responsibilities:
  • Providing exceptional customer service and support to customers in a fast-paced retail environment
  • Assisting in the training of store team members to ensure a high level of customer service and sales expertise
  • Demonstrating consultative behaviors to understand each customer's individualized needs and provide tailored solutions
  • Working collaboratively with other team members to achieve sales and customer service goals
  • Participating in ongoing training and development to stay up-to-date on products, services, and sales strategies

At FedEx, we are committed to providing our customers with the best possible experience. As a Retail Customer Service Associate, you will have the opportunity to make a real difference in the lives of our customers and contribute to the success of our retail stores.



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