Refrigeration Industry Support Specialist
1 week ago
We are looking for a dedicated Support Specialist to join our team at Marvel Refrigeration. This is a full-time position in Greenville, Michigan.
Job Overview:
As a Support Specialist, you will be responsible for assisting customers with their queries and ensuring that their needs are met efficiently. You will work closely with the internal team to resolve any issues that may arise.
Key Responsibilities:
- Process customer orders and enter them into the ERP system.
- Provide accurate information to customers and respond to their inquiries.
- Work collaboratively with the internal team to resolve customer issues.
Requirements:
- 3 years of experience in Customer Service (Call Center environment preferred).
- Associate Degree minimum in Business related field (preferred).
- Minimum of 2 years of Order Entry or Administrative experience.
Estimated Salary Range: $45,000 - $60,000 per year.
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