Junior Business Systems Analyst

2 weeks ago


Jackson, Georgia, United States FedEx Logistics Full time

Location: This role is fully onsite.

Overview

The Junior Business Systems Analyst will play a crucial role in supporting and enhancing business-critical production environments by leveraging advanced Warehouse Management Systems (WMS) and associated interface systems that facilitate high-volume transactions between various applications. This position requires collaboration with business stakeholders to gather, document, and analyze requirements while ensuring thorough software testing.

Key Responsibilities

  • Engage in hands-on configuration of advanced WMS solutions.
  • Participate actively in all stages of application implementation and production support within multi-technology, mission-critical systems.
  • Collect and analyze requirements to design effective and efficient solutions.
  • Examine and reengineer recurring failed processes to mitigate risks.
  • Collaborate closely with the development team to ensure a shared understanding of solutions, minimizing rework.
  • Maintain a comprehensive understanding of interface specifications and configuration options.
  • Document requirements and solutions in accordance with the business Software Development Life Cycle (SDLC).
  • Work alongside implementation and program management teams to transition new customer projects into routine operations.
  • Foster and maintain strong working relationships with colleagues, business partners, external clients, consultants, contractors, and vendors.
  • Stay informed about current and emerging warehouse execution technologies and trends.
  • Adhere to change control methodologies in daily operations.
  • Contribute to the establishment and refinement of strategies, methodologies, processes, standards, and tools used in supply chain system implementations.
  • Travel for project-related activities as necessary.
  • Uphold the corporate vision, mission, and values in all professional activities, adhering to the highest ethical standards.
  • Provide 24/7/365 operational support as needed through an on-call rotation.
  • Perform additional duties as assigned.

Qualifications

  • Bachelor's Degree or equivalent in Computer Science, Information Systems, or a related field, along with 2-4 years of relevant experience.
  • Experience with WMS solutions is preferred.
  • Demonstrated ability to logically address problems and develop solutions to maintain service level agreements.
  • Strong communication skills, both verbal and written, with the ability to work effectively in distributed teams.
  • Proficiency in Oracle SQL for application development is advantageous.
  • Knowledge of enterprise hardware platforms such as UNIX and/or Linux servers and Oracle relational databases is a plus.
  • Self-motivated and proactive individual who thrives in fast-paced environments.

Physical and Cognitive Requirements

With or without accommodation:

  1. Ability to adhere to policies and procedures.
  2. Ability to read, write, and interpret information.
  3. Ability to perform basic mathematical operations.
  4. Ability to use hands for various tasks.
  5. Ability to sit, walk, or stand for extended periods.
  6. Visual acuity to perform tasks requiring close, distance, and color vision.

Working Environment

This position is based in a general office environment that is conducive to productivity, with adequate lighting and temperature control.

ADA Compliance

The Company is committed to providing reasonable accommodations for qualified individuals with disabilities in accordance with the ADA and applicable laws. If you require accommodations to perform the job, please reach out to Human Resources for assistance.

Disclaimer

The information provided above is intended to outline the general nature and level of work performed by employees in this classification. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position.



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