Direct Market Manager

4 days ago

Columbia, Missouri, United States ThinkTank Full time

ThinkTank Telecom, LLC is seeking a results-driven Direct Market Manager to spearhead our expansion efforts in Missouri. As the driving force behind our mission to enhance connectivity, your role will focus on enrolling new customers into Lifeline and ACP services, managing inventory, and driving significant sales performance in your designated territory.

Key Responsibilities:
  • Sales and Marketing Excellence: Develop and execute superior selling and marketing strategies to enroll new Lifeline and ACP customers, consistently surpassing sales goals.
  • Team Leadership and Growth: Begin as a solo operator with the opportunity to expand your team to up to five members, maintaining responsibility for territory management and team development.
  • Strategic Location Identification: Identify and secure optimal Partner locations within Missouri to maximize service outreach and customer accessibility.
  • Inventory Management and Oversight: Ensure efficient oversight of all inventory, equipping enrollment specialists for successful subscriber engagements.
  • Candidate Recruitment and Onboarding: Recruit, attract, and onboard qualified candidates for enrollment specialist positions.
  • Training and Development: Conduct in-depth training for specialists, emphasizing product knowledge, enrollment processes, and compliance standards.
  • Compliance and Quality Assurance: Uphold strict adherence to FCC and USAC regulations, maintaining operational integrity and implementing quality control measures to guarantee the accuracy and efficiency of the enrollment process.
  • Performance Management and Evaluation: Evaluate and enhance the performance of enrollment specialists through constructive feedback and coaching.
  • Audit and Reporting: Execute thorough audits and manage detailed reporting for transparent documentation of enrollment outcomes.
  • Team Leadership and Collaboration: Cultivate a collaborative and high-performing team environment, fostering open communication and a culture of excellence.
Ideal Candidate:
  • A self-motivated individual with entrepreneurial aspirations and a vision for building their own business.
  • Passionate about connecting communities to essential Lifeline and ACP services.
  • Demonstrated success in sales and marketing within the territory of Missouri.
  • Strong understanding of the local area for strategic partner location scouting.
  • Proven leadership in managing and motivating teams.
Qualifications:
  • Experience in management or supervisory roles, preferably in direct sales or marketing.
  • Effective leadership, recruitment, and training skills.
  • Familiarity with telecommunications industry standards and regulations.
  • Excellent communication, analytical, and problem-solving abilities.
  • Bachelor's degree in Business, Marketing, or a related field (preferred).
Benefits:
  • Competitive compensation package with performance incentives.
  • Leadership role in a crucial connectivity expansion initiative.
  • Comprehensive training and professional development opportunities.
  • Career growth prospects within ThinkTank LLC.

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