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Facilities Operations Manager

2 months ago

Chicago, Illinois, United States HHDC Full time
Job Summary

The Facilities and Maintenance Manager is a key member of the HHDC team, responsible for overseeing the maintenance and upkeep of our properties. This role requires strong organizational and communication skills, as well as the ability to work effectively with various stakeholders, including property managers, maintenance staff, contractors, and vendors.

Key Responsibilities
  • Supervise Maintenance Operations: Oversee the daily maintenance activities, including work order management, scheduling, and coordination with maintenance staff and contractors.
  • Manage Maintenance Staff: Supervise and train maintenance staff, ensuring they have the necessary tools and resources to perform their duties effectively.
  • Coordinate with Property Managers: Collaborate with property managers to ensure that maintenance activities align with property management goals and objectives.
  • Monitor Maintenance Budgets: Track and manage maintenance budgets, ensuring that expenses are within approved limits.
  • Develop and Implement Maintenance Policies: Develop and implement policies and procedures for maintenance operations, ensuring compliance with regulatory requirements and company standards.
  • Provide Excellent Customer Service: Respond to resident complaints and concerns in a timely and professional manner, ensuring that issues are resolved to the resident's satisfaction.
Requirements
  • Education: College degree preferred, with a focus on facilities management, maintenance, or a related field.
  • Experience: Minimum of two years of supervisory experience in maintenance or facilities management, with a strong background in work order management and staff supervision.
  • Skills: Strong organizational and communication skills, with the ability to work effectively in a fast-paced environment. Bilingual in Spanish preferred.