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Customer Service Representative

2 months ago

Rogers, Arkansas, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide prompt and courteous service to customers, answering their questions and addressing their concerns in a professional and respectful manner.
  • Sales and Merchandising: Maintain a thorough knowledge of our products and services, and make recommendations to customers to meet their needs and exceed their expectations.
  • Inventory Management: Ensure that store inventory is accurately stocked and maintained, and that merchandise is displayed in an attractive and appealing manner.
  • Operations: Process sales transactions accurately and efficiently, and maintain a clean and organized store environment.
  • Teamwork: Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
Requirements
  • Age: Must be at least 18 years of age.
  • Language: Must be able to read, write, comprehend, and communicate in English and Spanish.
  • Physical Demands: Must be able to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Availability: Must be willing to work all scheduled hours, including evenings and weekends.