Resident Services Coordinator

4 weeks ago


Phoenix, Arizona, United States Sares Regis Operating Company, L.P. Full time
Overview

Sares Regis Group, a leading real estate development and management firm, is seeking a highly skilled Resident Services Coordinator to join our team at Vaseo Apartments in Phoenix, AZ.

Key Responsibilities
  • Provide exceptional customer service to residents, guests, and prospects, ensuring a personalized and convenient experience.
  • Engage with residents to foster positive relationships, confirm expectations, and respond to concerns in a timely and professional manner.
  • Act as the communication center, providing residents with community happenings and updates through the computer portal and postings.
  • Plan, promote, and deliver resident events and activities that enhance the overall living experience.
  • Identify and implement opportunities to improve resident happiness and service.
Requirements
  • Excellent customer service experience with the ability to pass a fair housing exam.
  • Relevant experience in customer service, resident engagement, and operations software.
  • Strong communication and interpersonal skills, with the ability to work independently and as part of a team.
  • Knowledge of operations software, including Outlook, Internet software, EXCEL, and WORD.
  • Current driver's license and auto insurance.
What We Offer

A competitive compensation package, including a 401(K) match, rental incentive, and renewal compensation, bonuses, and rental discounts. Regular full-time employees are eligible for medical, dental, vision, and other voluntary benefits, as well as vacation accrual and sick time accrual in accordance with law.

Please apply online at Sares Regis Careers Website. We are an equal opportunity employer and all positions are contingent on completion of a successful background screen and drug test.



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