Assistant Account Manager, Commercial Lines

4 weeks ago


Riverside, California, United States HUB International Full time
About HUB International

HUB International is a leading insurance broker that advises businesses and individuals on how to prepare for the unexpected. With a focus on providing customers with peace of mind, our team of professionals across North America offers tailored insurance solutions that put clients in control.

The Opportunity

As an Assistant Account Manager, you will play a critical role in supporting customer service teams in all phases of service. This position directly affects both employee and customer satisfaction through the professional, accurate, and timely execution of assigned work.

Key responsibilities include:

  • Preparing and issuing documents per customer or service team member requests
  • Ensuring service items are completed to resolution
  • Checking policy documents
  • Mailing client documentation
  • Assisting in preparation of client presentation documents
  • Providing quoting support and order underwriting support documents
  • Ensuring broker management system is updated with detail and documentation
  • Responding to inquiries
  • Processing non-complex policy changes
  • Supporting download process
  • Policy document retrieval from carrier websites
  • Maintaining a triage role on behalf of the team
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • At least 1-2 years of related commercial insurance experience
  • Current licensure in good standing
  • The confidence and demeanor to effectively interact with all levels within the organization
  • Computer literacy in Microsoft Office Suite and Outlook
Why Choose HUB International?

HUB International offers a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. We believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization.



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