Operations Manager

2 weeks ago

Port Jefferson Station, New York, United States Aspen Dental Full time

At Aspen Dental, we prioritize patient satisfaction and job stability through our world-class dental service organization (DSO).

Our comprehensive training program, competitive compensation, and flexible scheduling empower you to thrive in your career.

As an Operations Lead, you will have the opportunity to make a positive impact on patients' lives and contribute to our mission.

Key Responsibilities:

  • Report to the Manager and perform daily front office tasks and duties to create lasting impressions and build trust with patients.
  • Participate in an eight-week training program to succeed in your role.
  • Provide superior patient service with compassion and care in accordance with patient needs, company policies, and government regulations.
  • Work collaboratively with the dental team to provide exceptional patient care.
  • Consult with patients on treatment options, verifying insurance payment and collection to ensure high-quality care.
  • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
  • Review data daily to evaluate the impact on the practice.
  • Oversee scheduling and confirming patient appointments.
  • Verify insurance payment, collection, balance nightly deposits, and credit card processing.

Requirements:

  • High school diploma or equivalent; college degree preferred.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
  • Demonstrate analytical thinking and leverage data to drive results.
  • Organized and detail-oriented.

We Offer:

  • A generous benefits package, including paid time off, health, dental, vision, and 401(k) savings plan with match.
  • Career development and growth opportunities to support you at every stage of your career.
  • A fun and supportive culture that encourages collaboration and innovation.
  • Free Continuous Learning through TAG U.

Aspen Dental is an Equal Opportunity Employer:

We welcome everyone to apply and are proud to be an inclusive and diverse workplace.

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