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Front Desk Associate

2 months ago

Cincinnati, Ohio, United States Dave & Buster Full time
Job Title: Front Desk/Host

About the Role:

We are seeking a friendly and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities:

  • Deliver exceptional guest service by greeting and assisting guests with a smile
  • Coordinate game rentals, merchandise sales, and telephones to ensure a seamless experience
  • Manage wait times and communicate information to guests, team members, and managers
  • Process transactions accurately and efficiently
  • Assist with merchandise sales and inventory management
  • Maintain a clean and organized workspace

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and interpersonal skills
  • Ability to lift up to 30 pounds and stand for long periods of time

What We Offer:

  • Competitive hourly rate: $11.95 per hour
  • Opportunities for advancement and professional growth
  • A fun and dynamic work environment
  • A comprehensive benefits package, including medical, dental, and vision insurance

Why Work at Dave & Buster's?

We are an equal opportunity employer and participate in E-Verify in states where required. Our team members are the heart of our business, and we are committed to providing a positive and inclusive work environment that fosters growth and development.