Loan Experience Specialist
8 hours ago
At Hall Financial, we're seeking a highly skilled and motivated Client Experience Ambassador/ Loan Processor to join our team. As a key member of our Operations Team, you'll play a critical role in ensuring that our clients receive exceptional service and that our loans are processed efficiently and accurately.
Key Responsibilities:- Provide a 5-star experience to clients and internal stakeholders through exceptional communication and problem-solving skills.
- Manage loan documentation and ensure accuracy and completeness.
- Act as a liaison between borrowers, underwriters, and other stakeholders to facilitate smooth loan processing.
- Collaborate with the Operations Team to identify and implement process improvements.
- Stay up-to-date on industry developments and regulatory requirements to ensure compliance.
- 5+ years of loan processing experience.
- Strong knowledge of mortgage lending and loan types.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Proficiency in MS Office and Encompass, DU, and LPA.
- Competitive compensation and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Discounted rates on mortgage products for yourself and your network.
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