Loss Draft Associate

4 weeks ago


Troy, Michigan, United States Proctor Loan Protector Full time
Job Summary

Proctor Loan Protector is seeking a highly skilled Loss Draft Associate to join our team. As a Loss Draft Associate, you will play a critical role in monitoring the repair process for losses suffered by borrowers using the loss draft module.

Key Responsibilities
  • Monitor and document claim activity in the loss draft module and client servicing system
  • Order inspections for claims and request disbursements for ongoing claims
  • Apply business rule requirements and investor requirements to ensure accurate claim processing
  • Communicate effectively with clients and internal stakeholders to resolve claims efficiently
Requirements
  • High School Diploma or equivalent
  • Proficient in Windows-based environment and Microsoft Office
  • Strong analytical and problem-solving skills
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize workflow effectively
Preferred Qualifications
  • Customer service experience
  • College degree
  • Insurance or mortgage servicing knowledge
  • Property insurance claim experience
Physical Requirements
  • Repetitive motion and manual dexterity for use of keyboard, mouse, and telephone
  • Speech and hearing sufficient for in-person and telephone communication
  • Vision sufficient for use of computer monitor
  • Sedentary position with ability to sit for 7-8 hours per day
Equal Opportunity Employer

Proctor Loan Protector is an Equal Opportunity and Affirmative Action Employer. We are committed to fostering a diverse and inclusive work environment and welcome applications from qualified candidates of all backgrounds.



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