Fort Collins Part-Time Sales Associate

4 days ago

Fort Collins, Colorado, United States Pendleton Woolen Mills Inc Full time
Job Summary

We are seeking a dynamic and customer-focused Part-Time Sales Associate to join our team at our Fort Collins, CO location. As a Pendleton Ambassador, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a visually appealing store environment.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive shopping experience for all customers.
  • Drive sales through product knowledge, exceptional customer service, and sales techniques.
  • Maintain store visual objectives and housekeeping expectations, ensuring a clean and organized store environment.
  • Monitor store email and react to business-critical directives, ensuring timely and effective communication.
  • Provide positive feedback and encourage positive selling and customer service behaviors, promoting a positive and supportive team environment.
  • Consistently communicate with store management, ensuring effective collaboration and problem-solving.
  • Responsible for shift opening and closing store functions, ensuring a smooth and efficient operation.
  • Ensure store is opened with preparedness and secured at closing, maintaining a safe and secure environment.
  • Create and execute daily planners, communicating expectations with staff and ensuring effective task management.
  • Comply with all company policies and procedures, ensuring store team compliance and adherence to company standards.
  • Complete sales transactions with efficiency, ensuring accurate and timely processing.
  • Escalate store issues in a timely manner, identifying and acting to solve problems and recommend improvements.
Requirements
  • Self-motivated, sales-driven, and prioritizes customer service.
  • Supports a team environment, promoting a positive and supportive team culture.
  • Effective verbal and written communication skills, ensuring clear and concise communication.
  • Effective problem-solving skills, identifying and resolving issues in a timely and effective manner.
  • Computer/POS systems and software skills, ensuring proficiency in company systems and software.
  • Able to work a flexible schedule, including holidays, nights, and weekends, ensuring adaptability and flexibility.
  • Proven ability to communicate effectively with store employees, management, and customers, promoting a positive and supportive team environment.
  • Maintain calm and poised in stressful situations, knowing when to partner for support.
  • Solution-oriented, bringing challenges to a positive conclusion, partnering with store management to find solutions for improvements.
Qualifications
  • 2 years retail sales or customer service experience, including a minimum of 1 year shift supervision.
  • Must practice effective verbal and written communication skills, ensuring clear and concise communication.
  • Must be self-motivated and able to work with minimal supervision, ensuring independence and autonomy.
System Requirements
  • Microsoft Office email.
  • Retail inventory software.
  • Understand the POS system and other software used by the stores.
Physical Demands and Working Environment
  • Flexible schedule with nights, holidays, and weekend shifts per scheduling guidelines.
  • Physical dexterity and stamina to reach and lift to complete visual presentations and/or store set up.
  • Ability to lift up to 40lbs.
  • Reaching arms over head, ladder use, computer operation, continuous standing and walking, hand coordination, telephone use, speaking, reading, writing.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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