Housekeeping Supervisor

5 days ago


Laurel, Montana, United States Hyatt House Mount Laurel Full time
{"title": "Housekeeping Supervisor", "content": "Job Summary

The Housekeeping Supervisor is a key member of the Hyatt House Mount Laurel team, responsible for overseeing the daily operations of the housekeeping department. This role requires a strong leader who can motivate and guide a team to deliver exceptional guest experiences.

Key Responsibilities
  • Inspect and monitor the work performance of housekeeping staff to ensure high standards of cleanliness and productivity.
  • Assume all housekeeping manager functions in the absence of the manager or assistant manager.
  • Oversee the closing of floors at the end of the day, ensuring that all housekeeping carts are clean and restocked.
  • Ensure accurate records of daily assignments are completed and submitted on time.
  • Maintain key control and handle lost and found items according to hotel standards.
  • Monitor the cleanliness and orderliness of housekeeping carts, linen closets, and other areas.
  • Assign duties to housekeeping staff and ensure they carry a work assignment.
  • Communicate effectively with the front office and engineering teams.
  • Report on the progress of out-of-order rooms and initiate work orders for repairs and maintenance.
  • Assist with training and development of housekeeping staff.
Requirements
  • High school diploma or equivalent required; college coursework in a related field is helpful.
  • At least two to three years of progressive experience in a hotel or related field is preferred.
  • Previous supervisory experience is a plus.
  • Ability to stand for long periods and communicate effectively with all levels of employees and guests.
", "lang_code": "en-US"}

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