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Medical Support Assistant

4 weeks ago

Durham, North Carolina, United States Ansible Government Solutions Full time

Job Summary

Ansible Government Solutions, LLC is seeking a Medical Support Assistant to support the Durham VA Medical Center. The successful candidate will be responsible for scheduling, canceling, and rescheduling patient appointments, as well as providing general reception support in the Release of Information offices.

Key Responsibilities

  • Schedule, cancel, and reschedule patient appointments and/or consults
  • Provide general reception support in the Release of Information offices
  • Scan insurance cards, protect secure information, and complete all insurance buffer encounters required by ICB
  • Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers
  • Make outgoing and receive incoming phone calls
  • Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems
  • Review ambulance claims for eligibility and payment
  • Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation

Requirements
  • Citizen of the United States of America
  • Ability to speak clearly, hear and write English
  • Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.
  • Heavy phone and computer usage, often simultaneously
  • Familiarity with medical terminology, hospital terminology and/or clinics
  • Technically proficient in the skills necessary to fulfill the government's requirements
  • Ability to pass a required level of security clearance (NACI-level background check)

What We Offer
  • Competitive packages for qualified candidates
  • Opportunity to work with a Service-Disabled Veteran-Owned Small Business (SDVOSB)
  • Chance to support the Durham VA Medical Center