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Automotive Service Advisor Trainee

2 months ago

GA United States Peach State Truck Centers Full time
Job Summary

Peach State Truck Centers is seeking a highly motivated and detail-oriented Service Advisor Trainee to join our team. As a Service Advisor Trainee, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Customer Communication: Develop strong relationships with customers to understand their repair needs and provide clear explanations of required repairs and cost estimates.
  • Work Order Management: Create and manage work orders, ensuring accurate and timely completion of repairs.
  • Repair Estimates: Collaborate with technicians to create repair estimates based on diagnoses, and communicate these estimates to customers.
  • Customer Approval: Obtain customer approval for repairs and ensure all necessary documentation is completed.
  • Invoice and Payment: Complete invoices and obtain payment from customers.
  • Repair Order Closure: Close repair orders and ensure all necessary follow-up is completed.
Requirements
  • High School Diploma or Equivalent: Required
  • Excellent Communication Skills: Ability to effectively communicate with customers and technicians
  • Organizational Skills: Ability to manage multiple work orders and prioritize tasks
  • Technical Skills: Familiarity with automotive repair processes and procedures