Customer Service Representative

4 days ago


New Orleans, Louisiana, United States Entergy Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Entergy. As a key member of our Customer Care Center, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide face-to-face customer service in a fast-paced environment
  • Process customer payments accurately and efficiently
  • Assist with daily operations of the Customer Care Center
  • Work collaboratively with other departments to resolve customer complaints
  • Maintain accurate records and reports
Requirements
  • High school diploma or equivalent required
  • 2-4 years of experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment
  • Knowledge of Microsoft Office applications
What We Offer

As a Customer Service Representative at Entergy, you will have the opportunity to work in a dynamic and supportive environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.

Entergy is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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