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Customer Service Representative

2 months ago

Bedford Hills, New York, United States Alysa DiMarco - State Farm Agent Full time
Job Overview

As a valued member of our team at Alysa DiMarco - State Farm Agent, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who is passionate about delivering exceptional customer experiences and building long-lasting relationships with our clients.

Key Responsibilities
  • Client Engagement: Forge strong relationships with our clients, understanding their needs and preferences to provide tailored solutions.
  • Insurance Solutions: Employ a customer-centric approach to guide clients through our comprehensive insurance options, empowering them to make informed decisions.
  • Business Development: Drive business growth by generating leads, coordinating appointments, and effectively marketing our products and services to meet diverse client needs.
Benefits
  • Competitive Compensation: Enjoy hourly pay plus commission/bonus opportunities.
  • Professional Development: Receive training and support to enhance your skills and advance your career.
  • Collaborative Environment: Thrive in a dynamic team environment with a collaborative spirit.
Requirements
  • Customer Focus: Demonstrate a genuine interest in marketing products and services that align with client needs and preferences.
  • Communication Skills: Possess exceptional communication skills across all channels, including written, verbal, and attentive listening.
  • Problem-Solving: Exhibit proactive problem-solving abilities, ensuring swift resolutions for client inquiries.
  • Technical Skills: Proficiency in learning and navigating computer functions efficiently.
About Us

Alysa DiMarco - State Farm Agent is a trusted and reputable insurance agency dedicated to providing exceptional service to our clients. We are committed to building long-lasting relationships and delivering tailored solutions to meet our clients' needs.