Insurance Customer Support Specialist
2 weeks ago
We are pleased to present an opportunity for the role of Customer Service Specialist at Sara King-Farmers Insurance Agency. As a well-established, family-owned agency with over three decades of experience, we pride ourselves on fostering a workplace characterized by integrity, accountability, and enthusiasm. Our team thrives on strong dynamics and core values that promote collaboration and personal growth.
Our staff appreciates the positive work environment, clear career progression, and the absence of micromanagement. We provide competitive compensation packages that distinguish us as a preferred employer in the region.
Employee Benefits
• Paid Time Off (PTO)
• Monday to Friday Work Schedule
• Opportunities for Career Advancement
• Evenings Off
• Weekends Off
Key Responsibilities
As a Customer Service Specialist, your main duties will encompass:
- Implementing policy modifications
- Assessing policy renewals to enhance client retention
- Nurturing customer relationships
- Delivering outstanding service to our clientele
You will play a crucial role in our organization, ensuring that our clients receive the necessary support and assistance.
Qualifications
Licensing Requirement: Candidates must hold an active Texas Property & Casualty License.
The ideal candidate should possess:
- A genuine eagerness to learn
- Intuition, resourcefulness, and a coachable attitude
- A strong passion for customer service and helping others, complemented by excellent interpersonal skills
- Less than one year of relevant experience
We also provide opportunities for career advancement within our agency, allowing progression from a Customer Service Specialist to an Account Specialist, and ultimately to a Department Manager, thereby offering a clear trajectory for professional development.
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