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Insurance Customer Service Associate

2 months ago

Burleson, Texas, United States Sara King-Farmers Insurance Agency Full time
Job Overview

We are pleased to present an opportunity for the role of Customer Service Associate at Sara King-Farmers Insurance Agency. As a well-established family-run agency for over three decades, we pride ourselves on fostering a workplace grounded in integrity, accountability, and enthusiasm. Our team culture emphasizes collaboration and personal growth.

Our staff appreciates the positive work environment, clear career advancement paths, and the absence of micromanagement. We provide competitive compensation packages that distinguish us as a preferred employer in the region.


Employee Benefits

• Paid Time Off (PTO)

• Monday to Friday Work Schedule

• Opportunities for Career Advancement

• Evenings and Weekends Off


Key Responsibilities

As a Customer Service Associate, your main duties will involve:

  • Implementing policy modifications
  • Assessing policy renewals to enhance client retention
  • Building and nurturing customer relationships
  • Delivering outstanding service to our clientele

You will play a vital role in our organization, ensuring that our clients receive the necessary support and assistance.


Qualifications

Licensing: Candidates must hold an active Texas Property & Casualty License.

The ideal candidate should:

  • Exhibit a genuine eagerness to learn
  • Be resourceful, intuitive, and open to coaching
  • Demonstrate a passion for customer service and helping others, along with strong interpersonal skills
  • Have less than one year of relevant experience

We also provide opportunities for career advancement within our agency, allowing progression from a Customer Service Associate to an Account Specialist, and eventually to a Department Manager, ensuring a clear pathway for professional development.