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Medical Office Front Desk Representative

1 month ago

Vienna, Virginia, United States Capital Area Pediatrics Full time

pCapitalAreaPediatricsisseekingaPatientServicesRepresentativetoprovideadministrativesupportatourViennalocation.Thisisafull-time,benefitseligible,hourlyposition./ppbKeyResponsibilities:/b/pulliServeasthefirstpointofcontactforpatientsandvisitors./liliPerformadministrativedutiesinsupportofthepatientexperience./liliServeasliaisonbetweenpatientsandtheclinicalstaffandwillworktowardensuringefficiencyandexcellentcustomerservice./liliAdheretoestablishedproceduresforappointmentscheduling,intake,andrecord-keepingforallpatients./liliCollectappropriatecopays,paymentsonaccountsandpaymentsforcashandcarrysuppliesandaccuratelypoststopatient'saccount./liliMakeoutboundoutreachcallstoourpatients/familiestoimprovethepopulationhealthofcommunity,thatpatientsareonschedulewiththeirvaccinations,well-check/milestoneappointments,andchronicconditioncaremanagement./liliReceivesinboundcalls,emailsandtextcommunicationstoscheduleappointments(forpatientscheckingin/out)usingourelectronicmedicalrecord(Athena)./liliGeneraladministrativeandotherduties,asassigned./li/ulpbRequirements:/b/pulliAtleasttwo(2)yearsofprofessionalexperience,healthcarepreferred./liliCustomerserviceexperienceisrequired./liliAtleastone(1)yearofpatientregistration/medicalofficeadministrativesupportisstronglypreferred./liliElectronicMedicalRecordexperience–Athenaisaplus./liliHighschooldiplomaorequivalentrequired./li/ulpCapitalAreaPediatricsisaproudEqualOpportunityEmployer.Wedonotdiscriminateonthebasisofrace,religion,color,sex,genderidentity,pregnancy,sexualorientation,age,non-disqualifyingphysicalormentaldisability,nationalorigin,veteranstatus,oranyotherbasiscoveredbyappropriatelaw.Allemploymentdecisionsarebasedonqualifications,merit,andbusinessneeds./p