Program Coordinator

3 days ago

Green Bay, Wisconsin, United States House of Hope Green Bay, Inc Full time
Job Title: Program Coordinator

**Job Summary:**

We are seeking a highly motivated and experienced Program Coordinator to join our team at House of Hope Green Bay, Inc. The successful candidate will be responsible for providing direct client services, supporting community partners, and ensuring the delivery of high-quality programs and services to youth experiencing homelessness.

Key Responsibilities:

  • Provide intervention and oversight to assigned clients as directed.
  • Work with Advocates to ensure effective planning, implementation, administration, and evaluation of direct client services.
  • Support clients in achieving success by communicating with clients, supportive services, case managers, and partnering organizations to ensure individuals are progressing in the areas of parenting, education, employment, and stable housing.
  • Plan, implement, administer, and evaluate direct client services, and maintain orderly conditions in the facility in coordination with case plans.
  • Provide crisis intervention, facilitate intake situations, and maintain positive relationships with residents/clients, staff, volunteers, community groups, and organizations.
  • Instruct and guide all clients regarding daily living skills, parenting, and personal care and growth, guided by program rules, regulations, and appropriate residential policies.
  • Maintain required records and logs for each client.
  • Implement the House of Hope routine as designated in the resident and facility manuals.
  • Provide a positive role model from which clients can grow and develop.
  • Successfully develop and maintain appropriate, supportive relationships with clients and their children.
  • Provide care for infants and children, including safe sleep programming as necessary.

Requirements:

  • Degree in Social Work, Psychology, Human Development, Child/Youth Development, or related field required.
  • Experience in providing direct services to individuals experiencing homelessness.
  • Appropriate interpersonal communication skills and a sensitivity and understanding of the needs of a diverse, multicultural clientele.
  • Ability to work effectively with others.
  • Ability to maintain flexible work hours.
  • Valid Wisconsin driver's license.
  • Successful completion of criminal background check.

Physical and Mental Demands:

  • Must be physically and mentally able to work alone safely while caring for residents and children with or without reasonable accommodations and without supervision.
  • Must be able to stand, bend, and twist, reach, kneel, stoop, and crawl.
  • Must have eye-hand coordination and manual dexterity sufficient to operate a computer and standard cleaning, maintenance, and office equipment.
  • Must be able to analyze many variables and choose the most effective course of action for clients and/or the organization at any given point in time.
  • Must be able to communicate and provide verbal feedback in a professional manner.
  • Must be able to resolve problems, handle conflict, and make effective decisions independently.
  • Must handle novel and diverse work problems on a daily basis.
  • Must be able to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Must be able to lift at least 50 lbs.

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