Client Service Representative

4 days ago


Miami, United States Sevneurology Full time
About Sevneurology

Sevneurology is a leading veterinary neurology practice dedicated to providing exceptional care to pets and their families. Our team of experts is committed to delivering high-quality, compassionate service and innovative solutions to complex neurological cases.

Job Summary

We are seeking a highly skilled and experienced Client Service Representative to join our team. As a key member of our client-facing team, you will be responsible for providing exceptional customer service, ensuring seamless communication between clients and our medical team, and contributing to the overall success of our practice.

Key Responsibilities
  • Welcoming clients and making them feel valued and cared for
  • Gathering and relaying accurate and pertinent information from clients and referring veterinarians
  • Keeping accurate patient and client records
  • Assisting clients with financing options and processing payments
  • Filing insurance claims on behalf of clients
  • Facilitating client requests for appointments, medication refills, and messages to the medical team
  • Exchanging records with referring veterinarians
  • Preparing and sending written communications, including emails and letters
  • Updating files and organizing information
  • Providing exceptional customer service and ensuring client satisfaction
Requirements
  • At least 3+ years of experience in a veterinary hospital, medical, hospitality, or client service industry
  • Bachelor's Degree (preferred)
  • Excellent oral and written English communication skills (required), Spanish is a welcome bonus
What We Offer
  • Competitive pay based on experience
  • Health insurance with dental and vision options
  • Short-term disability
  • 401(k) retirement plan
  • Paid time off
  • CE allowance and career development opportunities
  • On-the-job training and mentoring program
  • Profit-sharing after 1 year of service


  • Miami, United States Care Resource Full time

    ** Client Service Representative** **Job Category****:** Grants & Development **Requisition Number****:** CLIEN01216 Showing 1 location **Job Details** **Description** The Client Service Representative, CSR, is responsible for answering high volume of telephone inquiries from patients and clients about the available services at the Health Center, including...


  • Miami Lakes, United States Staffing Specifix Full time $18

    Job DescriptionJob DescriptionWe are looking to hire "5 Customer Service Representatives". This is NOT A REMOTE POSITION, NOR HYBRID. This is an on-site position in a lovely facility with a beautiful office environment!The representatives will be answering inbound calls, and assisting customers via email. All customer service representatives must be...


  • Miami, FL , USA, United States Apply Today, Start Tomorrow Full time

    We are a leading sales and consulting firm working with nationally recognized brands and we're proud to provide impactful sales services and client support that make a difference. Our sales and communications strategies rely on direct client interaction. By focusing our efforts on direct communication and building genuine relationships with clients and...


  • Miami, United States VCA Animal Hospitals Full time

    **VCA Knowles Snapper Creek Animal Hospital** is seeking a talented and experienced Client Service Representative with additional Veterinary Assistant skill set to join our team full time. We have opportunities available to offer **flexible work hours, day or night!** Were looking for a personable yet highly professional service extraordinaire to join us in...


  • Miami, United States Enchanted Expeditions Full time

    Enchanted Expeditions - Virtual Administrative and Client Service RepresentativeEnchanted Expeditions is a distinguished travel agency dedicated to crafting memorable journeys for our clients. As a Virtual Administrative and Client Service Representative, you will play a crucial role in delivering outstanding administrative assistance and customer support...


  • Miami, United States AEG Full time

    Position OverviewThe Senior Client Service Representative plays a pivotal role in achieving retention and revenue objectives associated with a specific group of existing season ticket holders and donors. This includes managing renewals, referrals, upgrades, and add-ons for premium seating and luxury suite holders. The individual will cultivate strong...


  • Miami, United States Apply Today, Start Tomorrow Full time

    We are a leading sales and consulting firm working with nationally recognized brands and we’re proud to provide impactful sales services and client support that make a difference. Our sales and communications strategies rely on direct client interaction. By focusing our efforts on direct communication and building genuine relationships with clients and...


  • Miami, Florida, United States Equus Full time

    Job SummaryWe are seeking a highly motivated and organized Career Outreach Coordinator to join our team at Equus Workforce Solutions. As a key member of our Operational team, you will be responsible for providing exceptional customer service, managing the reception area, and facilitating client outreach and appointment scheduling.Key ResponsibilitiesClient...


  • North Miami Beach, Florida, United States Banesco Full time

    Job Summary:Banesco is seeking a highly skilled and detail-oriented Client Service Representative to join our team. As a key member of our banking operations, you will be responsible for providing exceptional customer service and ensuring the smooth processing of transactions.Key Responsibilities:Process deposits, withdrawals, night deposits, and ATM...


  • Miami, FL, USA, United States Banesco USA Full time

    Job SummaryBanesco USA is seeking a highly skilled Client Service Representative to join our team in Coral Gables. As a key member of our business banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess transactions accurately and efficiently, ensuring compliance with bank...


  • Miami Beach, Florida, United States Synectics Full time

    Position Overview: As a key member of our team, you will be responsible for providing outstanding client service while assisting customers with a comprehensive range of banking solutions.Client Interaction: Engage with clients through various channels, including face-to-face, phone, and email, to address inquiries and deliver pertinent information.Account...


  • Miami, United States Sevneurology Full time

    ****Client Service Super-Star Required For Veterinary Hospital in Miami, FL**** Are you someone who is able to handle the whirlwind and pressure of handling clients, taking phone calls and keeping everything running smoothly. If so, please read on we think this role may be something youd enjoy. **** Southeast Veterinary Neurology exists to keep families...


  • Miami, Florida, United States Ways Were Go Full time

    Job OverviewPosition: Junior Client Support RepresentativeType: Full-timeDepartment: Client SupportReports to: Client Support ManagerRole Summary:We are looking for a committed and approachable Client Support Representative to become a part of our team at Ways Were Go. The successful candidate will play a vital role in delivering exceptional client support,...


  • Miami, Florida, United States Erick Bryant Jr - State Farm Agent Full time

    Position OverviewAn established insurance agency is in search of a Customer Relations Representative to enhance their team. The ideal candidate will possess exceptional customer service abilities and a proactive mindset.Key ResponsibilitiesDevelop and maintain strong customer relationships.Deliver friendly and efficient service to clients.Educate clients on...


  • Miami, United States Aurora Adventures Agency Full time

    Job Title: Virtual Client Support Representative Company Name: Aurora Adventures Agency Job Type: Full-Time Company Overview: Welcome to Aurora Adventures Agency, where we illuminate the path to unforgettable journeys. As a leading travel consultancy, we specialize in designing personalized adventures tailored to our clients' aspirations. Join us on our...


  • Miami, United States Christian Dior FR Full time

    JOB DESCRIPTION: Client Service Representative JOB PURPOSE: Working with the Boutique Management, the Client Service Representative is responsible for the day-to-day management of the Client Service functions of the Boutique. Responsibilities include coordinating the POS System, Aftersales, Phone Communication, Cash Integrity, Inventory Control, Loss...


  • Miami, United States SSM Services, inc Full time

    Job DescriptionJob DescriptionDue to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the wireless telecommunications industry and are setting ourselves up for new lucrative brand partnerships. In response to our business's continued growth, we are looking for a Customer Service...


  • Miami, United States SSM Services, inc Full time

    Job DescriptionJob DescriptionDue to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the wireless telecommunications industry and are setting ourselves up for new lucrative brand partnerships. In response to our business's continued growth, we are looking for a Customer Service...


  • Miami, United States SSM Services, inc Full time $45,000 - $55,000

    Job DescriptionJob DescriptionDue to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the wireless telecommunications industry and are setting ourselves up for new lucrative brand partnerships. In response to our business's continued growth, we are looking for a Customer Service...


  • Miami, Florida, United States Criterion Executive Search Full time

    Position OverviewCriterion Executive Search is representing a reputable insurance firm in their search for an Assistant Account Manager to join their Employee Benefits division. This position is pivotal in supporting the team with various administrative and client service tasks.Key Responsibilities:Organize and maintain client and carrier documentation,...