Banking Service Representative

6 days ago


North Miami Beach, Florida, United States TD Bank Group Full time
Job Description

In this role, you will be working in a TD Bank Group location as a Teller I. Your primary responsibilities include delivering exceptional customer experiences by processing everyday banking transactions with accuracy and efficiency. You will also educate customers on TD's products and services or refer them to a partner for specialized solutions.

Key Responsibilities:
  • Execute TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a legendary customer experience in the Store
  • Perform customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
  • Process cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
  • Respond to and resolve customer inquiries and concerns using standard procedures and escalating to management as necessary
Requirements:
  • High school diploma or GED
  • 6 months work-related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
  • Ability to work during operating hours to include weekends, evenings, holidays as scheduled
  • Demonstrated Customer Service skills preferred
  • Strong organizational skills
  • Detail-oriented
  • Ability to function in a fast-paced and changing environment
  • Excellent communication skills with ability to be concise, clear and consistent
Benefits:
  • A competitive estimated salary range of $21.00 - $26.25 USD per hour based on the location and experience
  • Total Rewards package reflects investments made in colleagues to achieve financial, physical, and mental well-being goals
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), health and well-being benefits, savings and retirement programs, banking benefits and discounts, career development, and reward and recognition opportunities


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