Senior Applications Engineer

1 week ago

Cincinnati, Ohio, United States TriHealth Full time
Job Overview

Under the general direction from the Application Manager, the position performs high-level technical systems analysis and programming in one or more specialized phases of applications, acting independently. The successful candidate will prepare detailed specifications from which programs will be written and be responsible for understanding customer needs and processes to ensure maximum utilization of automation and system availability.

This position is responsible for program design, coding, testing, debugging, and documentation, following departmental standards. The individual will work with other Information System teams to ensure the performance of underlying technical infrastructure and software utilization. Involvement in a multi-disciplinary team approach for selection and implementation of new or upgraded systems is also expected.

Job Responsibilities
  • Supports departmental and organizational processes, including customer support and problem resolution in a timely manner to ensure maximum system availability.
  • Provides appropriate escalation of critical issues as necessary.
  • Performs high-quality definition, analysis, design, programming functions, and documentation for assigned projects and requests.
  • Ensures that project solutions meet the goals and objectives of the requesting department.
  • Demonstrates flexibility and initiative in seeking and/or accepting additional assignments.
  • Attends technical/professional training courses for career development and job responsibility performance.
Leadership

The successful candidate will work with teams and provide constructive feedback to move initiatives forward. They will submit innovative ideas to improve quality or efficiency and provide specific examples.

Exceeds

The individual will regularly attend and participate in a committee. They will provide a quick synopsis of the committee meeting at the monthly department meeting.

Other Job-Related Information

On-call is expected in this position, per the Information Systems On-Call policy.

Working Conditions

The position requires climbing, concentrating, continuous learning, and frequent use of hands. The individual will also be required to sit, stand, and walk frequently.

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members.

To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

  • Welcome everyone by making eye contact, greeting with a smile, and saying 'hello'.
  • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist.
  • Refrain from using cell phones for personal reasons in public spaces or patient care areas.

We value the time of others by striving to be on time, prepared, and actively participating. We pick up trash, ensuring the physical environment is clean and safe. We are good stewards of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

We acknowledge wins and frequently thank team members and others for contributions. We show courtesy and compassion with customers, team members, and the community.

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