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Bilingual Customer Service Representative

2 months ago


Forest Park, Georgia, United States Calidad Insurance Full time
Position Overview

Salary: $33,000 + Commissions

***Fluency in both Spanish and English is required***

Are you an enthusiastic bilingual professional eager to make a difference? Do you excel in vibrant, fast-paced settings? If this resonates with you, we invite you to explore this opportunity.

Why You Will Appreciate Working With Us:
  • Impactful Role: Assist Hispanic clients in navigating their insurance options, becoming their trusted advisor throughout the process.
  • Bilingual Advantage: Leverage your language skills to engage with a diverse clientele.
  • Career Advancement: Progress within a company that recognizes your potential and is committed to your professional growth, with opportunities to lead and possibly own your agency in the future.
  • Supportive Environment: Collaborate with a fun and dynamic team that fosters creativity and teamwork.
  • Flexible Work Schedule: Enjoy a structured 40-hour work week from 10 AM to 6 PM.
  • Job Stability: Benefit from over 20 years of industry experience.
  • Competitive Compensation: Receive hourly pay along with team-based commissions.
  • Comprehensive Benefits: Access to vision, dental, paid time off, and additional perks.
Your Responsibilities:
  • Engagement: Serve as the initial point of contact for clients, clearly explaining services and fostering meaningful relationships.
  • Order Management: Process transactions, manage payments, and maintain an accurate customer database.
  • Sales Enhancement: Utilize your interpersonal skills to encourage clients to consider and purchase additional products.
  • Problem Resolution: Address customer inquiries and concerns efficiently and effectively.
  • Goal Achievement: Exceed personal and team sales targets.
Your Qualifications:
  • Experience: Background in customer service or sales is preferred.
  • Skills: Exceptional verbal communication, strong sales capabilities, and proficiency in computer applications (MS Office, Internet, databases).
  • Interpersonal Skills: Excellent communication and relationship-building abilities.
  • Mindset: A passion for sales, a talent for assisting others, and an entrepreneurial mindset.
  • Team Collaboration: Ability to work effectively within a team setting and contribute to collective success.

Embrace your next career opportunity and help us provide exceptional service to our clients. If you are passionate about sales and enjoy assisting others, we look forward to hearing from you.