Customer Service Representative

2 hours ago


Forest Park, Georgia, United States Careerbuilder-US Full time
Customer Service Representative Job Description

We are seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Provide timely and effective customer service via phone, email, and other communication channels
  • Investigate and resolve customer complaints and issues in a professional and courteous manner
  • Process customer requests and transactions accurately and efficiently
  • Collaborate with internal teams to resolve customer issues and improve customer experience
  • Meet or exceed customer service metrics and performance targets
Requirements:
  • 3-5 years of experience in a customer service or related role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other software applications
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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