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Workday Implementation Specialist

2 months ago

Phoenix, Arizona, United States SystemsAccountants Full time

About the Role:

As a key member of the SystemsAccountants team, you will play a vital role in the successful implementation and ongoing support of Workday and other HR technology systems. Your expertise will be instrumental in ensuring these systems are effectively utilized and maintained, enhancing business processes and user experiences.

Key Responsibilities:

  • Collaborate with internal project teams and stakeholders to track progress, provide status updates, and ensure project milestones are met.
  • Provide subject matter expertise for specific HRIS functionalities, offering guidance and support to internal users.
  • Work closely with clients to understand their requirements, implement Workday best practices, and prepare them for system rollouts.
  • Offer day-to-day support for Workday and other HR technology solutions, including system configuration, administration, troubleshooting, and data integrity.
  • Create and manage standard and ad-hoc reports to meet business needs and ensure system accuracy.
  • Coordinate with internal and external resources to resolve issues and recommend process improvements.
  • Support system enhancements, upgrades, and testing to ensure alignment with business needs.
  • Develop and deliver training sessions for internal clients on new processes and functionalities, and assist in creating end-user documentation.
  • Stay up-to-date on the latest Workday developments and best practices through engagement with the Workday Community.
  • Implement system Change Requests following established change management processes.
  • Provide comprehensive configuration support for Workday solutions, including data conversion and integration.
  • Research and advise on Workday best practices, module dependencies, and reporting capabilities.

Requirements:

  • Minimum of 2 years of experience with Workday.
  • Post-secondary education; relevant qualifications or certifications preferred.
  • Experience with UKG is a plus.
  • Proficiency in business process mapping and Microsoft Office, especially Excel.
  • Familiarity with Workforce Management (WFM) systems is advantageous.
  • Strong organizational, communication, and collaboration skills.
  • Ability to manage multiple projects and priorities effectively.
  • Solid understanding of HRIS information structure and processes.
  • Experience in customer relationship management.
  • Ability to translate technical information for non-technical stakeholders.
  • Detail-oriented with a commitment to high-quality standards and accuracy.