Team Supervisor

2 weeks ago


Fredericksburg, Virginia, United States Grand Fitness Full time

About Us:

Established in 2010, Grand Fitness Partners stands as a prominent franchisee of Planet Fitness, managing over 75 locations. Our mission is to improve the lives of individuals by delivering a premium fitness experience in a friendly and non-intimidating atmosphere.

Your Role:

As a Team Supervisor, you will leverage your unique leadership abilities to guide team members throughout their shifts, ensuring adherence to company policies, maintaining quality standards, and providing an exceptional experience for our members. This entry-level leadership position is essential for fostering a collaborative and successful team environment.

Benefits:

  • On-Demand Pay
  • Comprehensive Medical, Dental, and Vision insurance (for full-time employees)
  • Employee perks and discount program
  • Complimentary Black Card Membership
  • 401K Plan

Responsibilities of the Team Supervisor:

  • Organizing shift schedules for team members.
  • Monitoring attendance, punctuality, and time-off requests.
  • Assigning tasks to employees based on their roles and skills.
  • Overseeing staff and assisting with tasks as needed.
  • Evaluating performance and providing feedback to both management and team members.
  • Training new and existing team members on their responsibilities.
  • Addressing customer concerns and managing conflicts effectively.
  • Ensuring compliance with company policies and health, safety, and employment standards.
  • Maintaining the integrity and security of member documents and sensitive information.
  • Managing club cleanliness and upkeep to ensure all areas are in pristine condition.
  • Accurately processing retail transactions and driving sales goals in accordance with our PCI policy.

Qualifications:

  • Must be at least 18 years old.
  • High school diploma or GED equivalent is required.
  • A minimum of 6 months of supervisory experience, preferably in a retail environment.
  • Willingness to obtain CPR/AED Certification (Training provided).
  • Strong customer service and problem-solving skills.
  • Excellent verbal and written communication abilities.
  • Basic proficiency in computer applications (Microsoft Suite).
  • Capability to lift up to 50 pounds.
  • Ability to stand and walk for extended periods.
  • Capacity to communicate continuously in person or over the phone during shifts.
  • Occasional exposure to cleaning chemicals during shifts.

Note: This position is contingent upon successful completion of a background check after offer acceptance. All background screenings will be conducted in accordance with applicable federal, state, and local laws.


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