Global IT Customer Success Internship Opportunity

3 days ago


Green Bay, Wisconsin, United States Schreiber Foods Full time
Company Overview

Schreiber Foods is a leading global manufacturer of dairy and frozen food products. Our company culture values innovation, teamwork, and customer satisfaction.

Job Summary

We are seeking an ambitious Global IT Customer Success Intern to join our team. This internship offers a unique opportunity to gain hands-on experience in IT support, project management, and collaboration with cross-functional teams.

Key Responsibilities

Supporting IT Operations:

  • Provide second-level technical support for hardware, software, and application issues.
  • Collaborate with internal stakeholders to resolve technical queries and requests.

Project Management:

  • Assist in planning, executing, and monitoring projects related to IT infrastructure and systems.
  • Develop and maintain documentation for IT-supported hardware and software.

Team Collaboration:

  • Participate in regular team meetings to discuss project updates and progress.
  • Collaborate with IT and business partners to identify and implement process improvements.
Requirements and Qualifications

To be successful in this role, you will need:

  • A Bachelor's degree in Computer Science, Business Administration, or a related field, with at least 3 semesters remaining.
  • Strong communication skills, both verbal and written.
  • Ability to analyze information and display strong attention to detail.
  • Excellent customer service skills and a positive attitude.
  • Reliable internet connection (minimum 10 mb download speed).
Benefits

This internship offers a range of benefits, including:

  • Opportunity to complete real-world projects and contribute to team meetings.
  • Exposure to different areas of the business around the world.
  • Internship program that includes engaging events and opportunities to build relationships at all levels.
  • Relocation assistance (for eligible internships).
  • Rewards program for referring others.
  • Eight free counseling sessions through our Employee Assistance Program.
  • Company-provided retirement contributions per year through our 401(k) plan and Employee Stock Ownership Plan.
  • Volunteer opportunities to give back to the community.
  • Discounts on our products and more.
Salary Information

The estimated annual salary for this position is $45,000 - $60,000, based on industry standards and location. This is a paid internship with flexible work hours, approximately 15-20 hours during the school year and 40 hours during summer/winter breaks.

Schreiber Foods requires that an employee have authorization to work in the country where the role is based. In some cases, we may sponsor international candidates for work authorization. We are an Equal Opportunity Employer and welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and do not discriminate against applicants on the basis of disability.



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