Client Success Specialist
4 weeks ago
We are seeking a dedicated and proactive Customer Success Specialist to join our team at PracticeTek. The ideal candidate will be responsible for ensuring our customers achieve their desired outcomes while using our products and services.
Key Responsibilities:- Customer Relationship Management: Develop and maintain strong relationships with customers.
- Customer Success Planning: Develop and execute success plans tailored to each customer's goals, tracking progress and ensuring they receive value from our products.
- Issue Resolution: Proactively identify and resolve customer issues and concerns, coordinating with internal teams such as Support, Sales, and Product to ensure timely and effective solutions.
- Product Expertise: Maintain an in-depth understanding of our products and services, staying up-to-date with new features and enhancements. Provide customers with product knowledge and technical support.
- Customer Feedback: Gather and analyze customer feedback to inform product development, service improvements, and company strategies.
- Reporting & Metrics: Monitor key performance indicators (KPIs) related to customer success, such as customer satisfaction.
- Experience: 2+ years of experience in customer success, account management, or a related field, preferably in a SaaS or technology company.
- Education: High School Diploma or GED. Associate's degree or Bachelor's degree in Business, Marketing, Communications, or a related field is a plus.
- Skills:
- Strong communication and interpersonal skills, with the ability to build rapport and trust with customers.
- Excellent problem-solving and critical-thinking abilities.
- Ability to manage multiple accounts and projects simultaneously.
- Technical aptitude and a willingness to learn new software and systems.
- Customer-Centric Mindset: A passion for helping customers succeed and a commitment to delivering exceptional service.
- Proactive & Driven: A self-starter who can anticipate customer needs and take initiative to address them.
- Team Player: Collaborative approach to working with cross-functional teams and a willingness to contribute to a positive company culture.
PracticeTek and its family of companies is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees, and embrace diversity.
-
Guest Success Specialist
4 weeks ago
Green Bay, Wisconsin, United States Massage Envy Full timeUnlock Your PotentialAt Massage Envy Greenfield, we're passionate about helping others achieve their wellness goals. As a Guest Success Specialist, you'll play a vital role in delivering exceptional customer experiences and growing our member base.Key Responsibilities:Provide outstanding customer service and ensure every guest feels valued and...
-
Client Support Specialist
3 weeks ago
Green Bay, Wisconsin, United States House of Hope Green Bay, Inc Full timeHouse of Hope Green Bay, Inc. is seeking a highly motivated and compassionate individual to join our team as a Client Support Specialist for our afternoon and evening shifts. This role is responsible for providing direct support to residents and their children, while ensuring a clean and healthy living environment.The ideal candidate will have a passion for...
-
Family Support Specialist
4 weeks ago
Green Bay, Wisconsin, United States The Salvation Army Full timeJob SummaryThe Salvation Army is seeking a Family Support Specialist to assist and educate families involved in the Pathway of Hope program. The successful candidate will work with clients in their homes to teach and mentor daily living skills, facilitate instruction and lead training on various topics, and perform administrative program functions.Key...
-
Retail Merchandising Specialist
1 month ago
Green Bay, Wisconsin, United States SRS Merchandising Full timeSRS Merchandising is seeking a skilled Retail Merchandising Specialist to assist with a reset project at a local retailer. The ideal candidate will have experience with resets, product placement, and visual merchandising. Responsibilities include assisting a crew with a Pepsi aisle reset, following a provided planogram, and completing a survey questionnaire....
-
Environmental Client Manager
1 month ago
Green Bay, Wisconsin, United States The Foth Companies Full timeUnlock Your Potential as an Environmental Client ManagerFoth Environment Solutions is seeking a highly motivated and experienced Environmental Client Manager to join our team. As a key member of our Environment Solutions group, you will be responsible for managing client relationships, driving sales and business development, and leading proposals and...
-
Mental Health Support Specialist
3 weeks ago
Green Bay, Wisconsin, United States VILLA HOPE INC Full timeJob SummaryVilla Hope, Inc. is seeking a compassionate and dedicated Mental Health Support Specialist to join our Community Support Program (CSP). The successful candidate will work with individuals with severe and persistent mental illness, providing support and guidance to help them achieve independence and self-sufficiency.Key ResponsibilitiesMonitor...
-
Livestock Feed Specialist
4 weeks ago
Green Bay, Wisconsin, United States Executive Recruiting Consultants Full timeJob DescriptionPOSITION:Livestock Feed SpecialistCOMPANY PROFILE:Our client is a rapidly growing and successful company that is seeking a Feed Specialist to assist the Feed Department within their facility in the Green Bay area.WHAT WE OFFER: Competitive salary range of $45,000 - $50,000 + Profit Sharing Bonus $8,000 - $12,000 + Commissions based on sales...
-
Traveling Radiology Specialist
3 weeks ago
Green Bay, Wisconsin, United States GetMed Staffing, Inc. Full timeJob Title: Traveling Radiology SpecialistJob Description:We are seeking a skilled Radiology Specialist to join our team of healthcare professionals. As a travel specialist, you will have the opportunity to work with diverse clients and gain valuable experience in a dynamic environment.Key Responsibilities:Provide high-quality radiology services to...
-
Economic Support Specialist
4 weeks ago
Green Bay, Wisconsin, United States COUNTY OF BROWN Full timeJob SummaryThe County of Brown is seeking a highly skilled and detail-oriented Economic Support Specialist to join our team. As an Economic Support Specialist, you will be responsible for determining eligibility for various economic support programs, including Medicaid, Badgercare Plus, FoodShare, and Child Care assistance. You will conduct interviews with...
-
Civil Engineer
3 weeks ago
Green Bay, Wisconsin, United States Ruekert and Mielke, Inc. Full timeAbout the Role:We are seeking a motivated Civil or Environmental Engineer to join our team as a Municipal Infrastructure Specialist. As a key member of our team, you will have the opportunity to work on diverse projects tailored to client needs, from inception to completion.Key Responsibilities:Designing municipal infrastructure projects, including...
-
Economic Support Specialist
4 weeks ago
Green Bay, Wisconsin, United States COUNTY OF BROWN Full timeJob Summary: We are seeking a highly skilled and detail-oriented Economic Support Specialist to join our team at the County of Brown. As an Economic Support Specialist, you will play a critical role in determining eligibility for various economic support programs, including Medicaid, Badgercare Plus, FoodShare, and Child Care assistance.Key...
-
Sales and Business Development Specialist
3 weeks ago
Green Bay, Wisconsin, United States FEDERAL EXPRESS CORP Full timeJob Summary: We are seeking a highly motivated and results-driven Sales and Business Development Specialist to join our team at Federal Express Corp. As a key member of our sales team, you will be responsible for generating new opportunities and building relationships with prospective clients across various industries.Key Responsibilities:Identify and...
-
Environmental Client Manager
4 weeks ago
Green Bay, Wisconsin, United States Foth Full timeJob Title: Environmental Client Manager - RemediationFoth Environment Solutions is seeking an experienced and motivated Environmental Client Manager - Remediation to join our Environment Solutions team.This is a unique opportunity to work for a leading environment consulting firm, with the option to work remotely or out of a local Foth office. Domestic...
-
Diagnostic Imaging Specialist
3 weeks ago
Green Bay, Wisconsin, United States PSG Global Solutions Careers Full timeDiagnostic Imaging SpecialistThe OpportunityDescriptionWe're seeking a skilled Diagnostic Imaging Specialist to join our team at PSG Global Solutions Careers. As a Diagnostic Imaging Specialist, you will be responsible for performing diagnostic examinations and communicating results to interpreting physicians.Key Responsibilities:Perform all general and...
-
Green Bay, Wisconsin, United States VieMed Healthcare Staffing Full timeVieMed Healthcare Staffing is a premier staffing agency dedicated to connecting skilled professionals with healthcare facilities.We are committed to quality, reliability, and integrity for both our candidates and clients.Our mission is to elevate healthcare staffing to new heights by providing seamless continuity of care and unparalleled service delivery.We...
-
Skincare Specialist
3 weeks ago
Green Bay, Wisconsin, United States Massage Envy Full timeAbout the Role:We are seeking a skilled and licensed esthetician to join our team at Massage Envy. As a skincare specialist, you will be responsible for providing exceptional customer service and delivering high-quality skincare treatments to our clients.Key Responsibilities:Provide personalized skincare consultations to clientsPerform various skincare...
-
Civil Engineer
4 weeks ago
Green Bay, Wisconsin, United States Ruekert & Mielke, Inc Full timepbJob Title:/b Civil Engineer - Site Development Specialist/ppbJob Summary:/b/ppWe are seeking a skilled Civil Engineer to join our team as a Site Development Specialist. The ideal candidate will have a strong background in site design and permitting, with experience in working with local government agencies and clients./ppbKey...
-
Cybersecurity Solutions Specialist
3 weeks ago
Green Bay, Wisconsin, United States Palo Alto Networks Full timeAbout the RoleWe are seeking a highly skilled Cybersecurity Solutions Specialist to join our team at Palo Alto Networks. As a key member of our sales team, you will be responsible for partnering with our customers to secure their entire digital experience.As a Cybersecurity Solutions Specialist, you will be motivated by the desire to solve critical...
-
Nurse Specialist
4 weeks ago
Green Bay, Wisconsin, United States Family Services of Northeast Wisconsin Full timeJob Summary:Family Services of Northeast Wisconsin is seeking a part-time Registered Nurse (RN) to join our Day Treatment program. As a Nurse Specialist, you will be responsible for implementing health-related activities to meet client and program needs. This includes monitoring medication compliance, conducting regular health assessments, and providing...
-
CAD Specialist
4 weeks ago
Green Bay, Wisconsin, United States KI Full timeAbout the Role:KI is seeking a skilled CAD Specialist to join our Architectural Wall department at our corporate office in Green Bay, WI. As a CAD Specialist, you will be responsible for creating AutoCAD and CET Designer based drawings, as well as generating specifications, materials, and other project information. You will work closely with internal and...