Seasonal Part-Time Customer Service Representative

1 week ago


Kansas City, Kansas, United States Bass Pro Shops Full time
Job Title: Seasonal Part-Time CLUB Customer Service Outfitter

At Bass Pro Shops, we're committed to providing world-class customer service and creating unforgettable experiences for our guests. As a Seasonal Part-Time CLUB Customer Service Outfitter, you'll play a vital role in delivering exceptional service and presenting customers with the benefits of becoming a CLUB Member.

Key Responsibilities:
  • Provide world-class customer service and support to guests while presenting them with the opportunity to become a CLUB Member.
  • Execute all Bass Pro Shops & Cabela's CLUB operational and compliance programs.
  • Demonstrate products to customers and remain knowledgeable of advertised sales.
  • Help meet metric goals and objectives for self and store.
  • Keep CLUB inventory accurate and maintain a clean and organized CLUB Booth.
  • Provide full CLUB Member experience, including service processes such as processing payments, answering account questions, and processing applications.
  • Provide daily feedback and reports in a timely and accurate manner.
  • Provide peer coaching, recognition, and support as a CLUB advocate and representative.
Requirements:
  • High school diploma or equivalent experience.
  • 0 to 2 Years of Experience in a customer service environment.
  • Excellent organization skills and attention to details.
  • Excellent verbal and written communication skills.
  • Adaptability to new processes and procedures.
  • Excellent self-motivation and initiative while unsupervised.
Benefits:

As a Seasonal Part-Time Employee, you'll enjoy a range of benefits, including:

  • Discounts on retail merchandise, our restaurants, world-class resorts, and conservation attractions.
  • Dental and Vision coverage.
  • Voluntary benefits, including 401k Retirement Savings.
  • Paid holidays and Paid vacation.
  • Bass Pro Cares Fund.

Bass Pro Shops is an equal opportunity employer. We're committed to creating a diverse and inclusive work environment where everyone feels valued and respected. If you're passionate about delivering exceptional customer service and creating unforgettable experiences, we'd love to hear from you



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