Rivian Field Delivery Specialist

2 weeks ago


El Segundo, California, United States Rivian Full time
About Rivian

Rivian is a pioneering company dedicated to creating a sustainable future through innovative electric vehicles and exceptional customer experiences. Our mission is to keep the world adventurous forever, and we're seeking talented individuals to join our team.

Job Summary

We're looking for a highly motivated and customer-focused individual to join our Field Delivery team as a Field Delivery Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring seamless vehicle handovers, and providing top-notch support to our customers.

Responsibilities
  • Engage with Rivian customers to understand their unique needs and preferences
  • Deliver vehicles to customers, ensuring a smooth and enjoyable experience
  • Provide expert product knowledge and support to customers
  • Collaborate with internal teams to ensure efficient vehicle delivery processes
  • Perform additional tasks as required by the leadership team
Requirements
  • 2+ years of experience in customer service or a related field
  • High school diploma or equivalent required
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Valid driver's license and ability to operate a vehicle
  • Commercial driving experience preferred
Competencies
  • Customer-focused mindset
  • Adaptable to a fast-paced environment
  • Strong communication and teamwork skills
  • Ability to multitask and prioritize tasks
Physical Requirements
  • Ability to work in various environments, including retail centers and outdoor settings
  • Physical exertion may be required to perform occupational tasks
Benefits

Rivian offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a competitive salary and opportunities for professional growth and development.



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