Director of Customer Experience Operations

Job Title: Director of Customer Experience OperationsJob Description:This is a remote position in a rapidly growing scale-up company that has achieved unicorn status. The company's platform is revolutionizing healthcare, with operations spanning across all 50 states in North America. As the Director of Customer Experience Operations, you will be pivotal in...

Job Title: Director of CX OperationsThis is a remote position.We are seeking a seasoned leader to join our dynamic team as the Director of CX Operations. As a key member of our executive leadership team, you will be responsible for ensuring customer service operations are efficient, effective, and aligned with strategic goals.Key Responsibilities:Unifying...

Customer Experience DirectorAt Rockstar Games, we strive to deliver exceptional entertainment experiences. As a Customer Experience Director, you will lead our global live support teams and systems to ensure a world-class support experience for our players. This role requires a deep understanding of 24/7 global live service entertainment products and modern...

Job SummaryWe are seeking a highly skilled Customer Experience Director to lead our efforts in delivering exceptional customer experiences across all touchpoints. The ideal candidate will have a proven track record of driving customer-centric initiatives and improving operational performance.Key ResponsibilitiesLead the development and implementation of...

Job DescriptionJob Title: Director of Customer ExperienceCompany: Rockstar GamesLocation: New York City, USAJob Type: Full-timeSalary: $136,000-$190,000 per yearJob Description:We are seeking a highly experienced Director of Customer Experience to join our Support team at Rockstar Games. As a key member of our global support operations, you will be...

Job SummaryEmblemHealth is seeking a highly skilled Customer Experience Director to lead the assessment of customer touchpoints and drive cross-departmental solutions to improve member experience. The ideal candidate will have a strong background in customer experience, leadership, and analytics.Key ResponsibilitiesLead ongoing assessment of customer...

Customer Experience Director Job DescriptionWe are seeking a highly skilled Customer Experience Director to join our team at Ipsos-Insight, LLC. As a key member of our Customer Experience team, you will be responsible for leading and managing multiple market research projects, developing and designing solutions for clients, and overseeing the research...

Job Title: Director, Customer StrategyAt Merkle, we're seeking a seasoned Director, Customer Strategy to join our team of talented marketers. As a key member of our client account team, you'll be responsible for developing and executing strategic marketing plans that drive business growth and customer engagement.As a Director, Customer Strategy, you'll work...

Rockstar Games Customer Experience TeamWe are seeking a highly skilled and experienced professional to join our team as a Director of Customer Experience. This role will be responsible for leading our global live support teams and systems to ensure a world-class support experience for our players.Key Responsibilities:Lead live service channel performance...

Job Title: Head of Customer ServiceAbout the Role:We are seeking an experienced and dynamic leader to oversee our global customer service team. As the Head of Customer Service, you will be responsible for implementing strategies to enhance customer satisfaction, streamline processes, and support the company's growth.Key Responsibilities:* Lead and manage the...

About the RoleWe are seeking a highly skilled and experienced Customer Experience Director to join our team at Ipsos. As a key member of our Customer Experience team, you will play a critical role in helping our clients solve their biggest problems and drive business growth.The ideal candidate will have a strong background in customer experience research and...

Director of OperationsAmalgamated Bank seeks a seasoned professional to lead its banking division operations. As Director of Operations, you will oversee all operational units, collaborating with the Chief Operations Officer and respective team to set the division's three-year strategy in support of the enterprise strategy.Key Responsibilities:Lead planning...

Job Title: Senior Director, Patient Experience OperationsAs a key member of the Ro-co team, you will oversee a large operations team that provides critical support to our customers. Your primary responsibility will be to ensure the delivery of high-quality non-clinical activities within Service Level Agreements (SLAs) and to manage the complexity of multiple...

Company Overview:The City of New York is a world-renowned municipality seeking a highly skilled Executive Director of Operations to lead its administrative efforts. With a strong focus on efficiency, effectiveness, and compliance, this role is ideal for a seasoned professional looking to make a meaningful impact.Salary:The estimated salary for this position...

Job SummaryWe are seeking a highly skilled and experienced Director of Operations to lead our Banking Division. The successful candidate will be responsible for overseeing all operational units within the division, including cash management, deposit operations, and loan servicing.The ideal candidate will have a strong background in operations management,...

Transform the Construction Industry with Trunk ToolsAt Trunk Tools, we're revolutionizing the $13 trillion+ construction industry by automating workflows and improving efficiency. Our team of serial entrepreneurs, with a background in construction, has successfully built and deployed software for 140k+ users and worked on +$2 billion of built-environment...

Job DescriptionAt Trunk Tools, Inc., we are revolutionizing the construction industry by automating workflows and processes. As a key member of our team, you will play a crucial role in driving customer satisfaction and long-term partnerships.Key Responsibilities:Develop and implement a comprehensive customer experience strategy, ensuring alignment with...

Job DescriptionWe are seeking an experienced Benefits Director to join our Crossmedia Inc team. As a key member of the Human Resources department, this Benefits Director will be responsible for overseeing the administration of employee benefit programs, ensuring compliance with federal, state, and local labor laws, and providing exceptional customer service...

About the RoleWe are seeking a highly skilled CX Management Leader to join our team at Ipsos-Insight, LLC. As a key member of our Customer Experience team, you will play a vital role in helping our clients solve their biggest problems.Key Responsibilities:Develop and design appropriate solutions for clients, based on research approaches and products that are...

Job Title: Strategic Operations DirectorJoin the City of New York's Department of Social Services as a Strategic Operations Director, where you will play a key role in driving the implementation of special projects, policies, and process changes. As a member of the Human Resources Services division, you will work closely with the Deputy Commissioner to...