Customer Experience Director

Job Title: Director, Customer StrategyAt Merkle, we're seeking a seasoned Director, Customer Strategy to join our team of talented marketers. As a key member of our client account team, you'll be responsible for developing and executing strategic marketing plans that drive business growth and customer engagement.As a Director, Customer Strategy, you'll work...

Job Title: Director, Customer ExperienceEmblemHealth is seeking a highly skilled and experienced Director, Customer Experience to lead our efforts in delivering exceptional customer experiences across our organization.Key Responsibilities:Lead the assessment of customer touchpoints to identify areas for improvement and develop strategies to enhance the...

Customer Experience DirectorAt Rockstar Games, we strive to deliver exceptional entertainment experiences. As a Customer Experience Director, you will lead our global live support teams and systems to ensure a world-class support experience for our players. This role requires a deep understanding of 24/7 global live service entertainment products and modern...

Job SummaryWe are seeking a highly skilled Customer Experience Director to lead our efforts in delivering exceptional customer experiences across all touchpoints. The ideal candidate will have a proven track record of driving customer-centric initiatives and improving operational performance.Key ResponsibilitiesLead the development and implementation of...

Job DescriptionJob Title: Director of Customer ExperienceCompany: Rockstar GamesLocation: New York City, USAJob Type: Full-timeSalary: $136,000-$190,000 per yearJob Description:We are seeking a highly experienced Director of Customer Experience to join our Support team at Rockstar Games. As a key member of our global support operations, you will be...

Job SummaryEmblemHealth is seeking a highly skilled Customer Experience Director to lead the assessment of customer touchpoints and drive cross-departmental solutions to improve member experience. The ideal candidate will have a strong background in customer experience, leadership, and analytics.Key ResponsibilitiesLead ongoing assessment of customer...

Job Title: Director, Customer ExperienceAt 2K, we're passionate about creating immersive gaming experiences that captivate and inspire our players. We're seeking a seasoned professional to lead our Customer Experience team, driving excellence in live support operations and ensuring a world-class experience for our players.Responsibilities:Lead live service...

About the RoleWe are seeking a seasoned Customer Experience Director to lead our customer experience strategy and drive customer-centric initiatives that maximize satisfaction and long-term partnerships. As a key member of our leadership team, you will be responsible for developing and implementing the overall customer experience strategy, ensuring alignment...

About the RoleWe are seeking a highly experienced and skilled Director of Customer Experience to join our Support team at Rockstar Games. As a key member of our global support operations, you will be responsible for leading our live service channel performance globally, managing a global team, and overseeing forecasting, training, process, budgeting, and...

Rockstar Games Customer Experience TeamWe are seeking a highly skilled and experienced professional to join our team as a Director of Customer Experience. This role will be responsible for leading our global live support teams and systems to ensure a world-class support experience for our players.Key Responsibilities:Lead live service channel performance...

Job Title: Director of Customer Experience OperationsJob Description:This is a remote position in a rapidly growing scale-up company that has achieved unicorn status. The company's platform is revolutionizing healthcare, with operations spanning across all 50 states in North America. As the Director of Customer Experience Operations, you will be pivotal in...

Job Title: Director of CX OperationsThis is a remote position.We are seeking a seasoned leader to join our dynamic team as the Director of CX Operations. As a key member of our executive leadership team, you will be responsible for ensuring customer service operations are efficient, effective, and aligned with strategic goals.Key Responsibilities:Unifying...

Job Title: Director of CX OperationsThis is a remote position.Our client is a rapidly growing scaleup that has achieved unicorn status now valued at over $2 billion with backing from some of the most prestigious investors in the industry. Their platform is revolutionizing healthcare with operations spanning across all 50 states in North America. Boasting an...

About the RoleWe are seeking a highly skilled and experienced Customer Experience Director to join our team at Ipsos. As a key member of our Customer Experience team, you will play a critical role in helping our clients solve their biggest problems and drive business growth.The ideal candidate will have a strong background in customer experience research and...

About the RoleWe are seeking a highly skilled and experienced Director to lead our Customer Experience team at Ipsos. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and manage CX research and advisory programs to...

Transform the Construction Industry with Trunk ToolsAt Trunk Tools, we're revolutionizing the $13 trillion+ construction industry by automating workflows and improving efficiency. Our team of serial entrepreneurs, with a background in construction, has successfully built and deployed software for 140k+ users and worked on +$2 billion of built-environment...

Job Title: Head of Customer ServiceAbout the Role:We are seeking an experienced and dynamic leader to oversee our global customer service team. As the Head of Customer Service, you will be responsible for implementing strategies to enhance customer satisfaction, streamline processes, and support the company's growth.Key Responsibilities:* Lead and manage the...

Job DescriptionAt Trunk Tools, Inc., we are revolutionizing the construction industry by automating workflows and processes. As a key member of our team, you will play a crucial role in driving customer satisfaction and long-term partnerships.Key Responsibilities:Develop and implement a comprehensive customer experience strategy, ensuring alignment with...

About the RoleWe are seeking a highly skilled CX Management Leader to join our team at Ipsos-Insight, LLC. As a key member of our Customer Experience team, you will play a vital role in helping our clients solve their biggest problems.Key Responsibilities:Develop and design appropriate solutions for clients, based on research approaches and products that are...

Job Title: Director, Engagement StrategyBGB Group is a leading healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services.We are seeking a highly experienced and strategic leader to join our team as a Director, Engagement...