Housing Support Specialist

2 weeks ago


Louisville, Kentucky, United States Housing Services - VOA Mid-States Full time
Job Summary

The Housing Support Technician is a critical role in our organization, responsible for ensuring the safety and security of our residential programs and clients. This position requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities
  • Maintain operational control of the facility, including assisting with coverage on holidays and ensuring client compliance with Volunteers of America policies and house rules.
  • Oversee operations at the front desk, including answering phones, providing referrals, and monitoring cameras.
  • Conduct hourly walk-throughs of the facility and its grounds, monitoring client behavior and ensuring a safe and healthy environment.
  • Assist with conducting drug screenings, completing initial intake paperwork, and checking chores daily.
  • Provide transportation, childcare, and case management support as assigned.
  • Monitor security systems, assist with drills and inspections, and facilitate educational and recreational groups.
  • Observe and report maintenance needs and safety hazards.
Requirements
  • High school diploma or GED required; two years post-secondary education preferred.
  • Prior experience in residential homeless programs or equivalent required.
  • Knowledge and experience working with individuals in crisis or low-income preferred.
  • Proficient oral and written communication skills, as well as computer skills.
  • Valid driver's license and good driving record required.
Benefits

Volunteers of America Mid-States offers a comprehensive benefits package, including health and wellness programs, employee assistance plans, and a 403b retirement plan with company fund matching.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.



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