Customer Service Ambassador

1 week ago


Tempe, Arizona, United States Mountainside Fitness Full time
Compelling Career Opportunity

We are seeking Customer Service Ambassadors to join our esteemed team at Mountainside Fitness, the largest locally owned health club chain in Arizona.

Estimated Salary: $40,000 - $60,000 per annum (dependent on experience)

About Us:

Mountainside Fitness boasts 21 fitness centers across Arizona, serving over 100,000 active members and employing 1600 dedicated professionals. Our commitment to delivering exceptional customer experiences has earned us a reputation as a leader in the industry.

Key Responsibilities:

  • Tour prospective members and provide accurate information about the Club.
  • Complete data input of tour information into the system.
  • Set up assessments for members and follow up with courtesy calls.
  • Accept cancellations and address member concerns in a professional manner.

Qualifications and Requirements:

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Able to work effectively towards goals set by Sales Managers.
  • High level of professionalism and attention to detail.
  • Demonstrated ability to maintain high levels of customer satisfaction.

Benefits:

As a valued member of our team, you can expect:

  • Complimentary membership with deep personal training discounts.
  • Onsite Childcare- bring your kids to work with you.
  • Consistent work schedules that DON'T change from week to week.
  • Flexible pay schedules for hourly employees- Get paid when you need it.
  • Incredible growth opportunities- 100% of Mountainside General Managers were promoted from within.

Join Our Team:

Mountainside Fitness offers a dynamic and supportive work environment where you can grow professionally and personally. If you are passionate about delivering exceptional customer experiences and are eager to take your career to the next level, we encourage you to apply.



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