Customer Service Representative

4 weeks ago


Tempe, Arizona, United States Mr Appliance Full time
Job Description

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced office environment? If so, we have an exciting opportunity for you at Mr. Appliance.

We are seeking a highly skilled Customer Service Representative to join our team. As a key component in providing World Class customer service, you will be responsible for creating memorable experiences for customers with broken appliances.

Key Responsibilities:

• Respond to incoming calls and empathize with customers

• Schedule in-home service appointments with our trained Appliance Repair Technicians

• Effectively communicate with customers to ensure they understand appointment times and services needed

• Order and receive parts to ensure efficient use of company materials

• Enter data into our company software

• QuickBooks entry

• Balancing books

To succeed in this role, you will need:

• Exceptional customer service skills

• Problem-solving skills and critical thinking

• Efficiency and ability to work in a fast-paced environment

• Punctuality and reliability

• Pride in the details and attention to accuracy

Requirements:

• High school diploma or equivalent

• Good telephone communication skills

• Basic computer and data entry skills

Previous office experience is a plus.

Benefits and Pay:

The pay range for this position is $16.00 to $25.00 per hour, depending on experience. We offer a fun team environment, no nights or weekends, and paid time off. If you enjoy taking care of customers and are awesome at problem-solving, a career at Mr. Appliance could be your future.

Apply today to join our team and take the first step towards a rewarding career in customer service.

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