Customer Service Specialist

3 days ago


Maryland City, Maryland, United States Sherwin-Williams Full time
About Us

Sherwin-Williams is a company that values diversity and inclusion. We believe in providing equal opportunities for all candidates, regardless of their background or experience.

Job Overview

We are seeking a Customer Service Specialist to join our team at our retail store located in Laurel, MD. As a Customer Service Specialist, you will be responsible for providing excellent customer service, processing sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Customer Service: Ensure high levels of customer satisfaction through excellent sales service and assist customers in person and over the phone by determining needs and presenting appropriate products and services.
  • Sales Transactions: Process sales transactions accurately and consistently with policies and procedures.
  • Store Maintenance: Maintain a clean and organized store environment, including stocking shelves and setting up displays, and load/unload delivery trucks.
Requirements

To be successful in this role, you must have:

  • A valid, unrestricted Driver's License.
  • The ability to read, write, comprehend, and communicate in English.
  • The ability to read, write, comprehend, and communicate in Spanish.
  • A minimum of 18 years of age.
  • Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Preferred Qualifications:

We prefer candidates with:

  • A High School diploma or GED.
  • At least one (1) year experience working in a delivery, retail, or customer service position.
  • Previous work experience selling paint and paint related products.
  • Previous work experience operating tinting and mixing equipment.
Salary

The estimated salary for this role is $40,000 - $60,000 per year, based on location and experience. Benefits include health insurance, retirement plan, and paid time off.



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