Customer Delivery Specialist

3 weeks ago


Maryland City, Maryland, United States CarMax Full time
About the Job:
Are you a detail-oriented individual with excellent communication skills?
We're seeking a Customer Specialist-Alternative Delivery to provide exceptional customer service in a fast-paced, team-oriented environment.

This role involves facilitating home delivery sales transactions, presenting and confirming MaxCare and finance decisions, and following strategies to achieve store sales budgets.

You'll also maintain a working knowledge of available financing options, titles, and extended service policies, interact with customers, other associates, and team members to provide outstanding internal and external customer service.

In addition, you'll perform various Business Office tasks, including completing Express Pickups, delivering Sales paperwork, completing Appraisal Purchases, processing paperwork associated with the state DMV, processing titles, and processing auction sales.

Requirements:

  • Possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria.
  • Demonstrate exceptional communication skills and attention to detail.
  • Meet or exceed CarMax guidelines for customer satisfaction.
  • Flexible to work in an indoor/outdoor environment, ability to walk or stand for long periods of time, and be able to work in any inclement weather for several hours.

What We Offer:

  • $20.80 - $33.40 hourly rate
  • Competitive benefits package
  • Paid sick, vacation, and holiday time


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