Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. In this role, you will be responsible for providing exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow.
About the RoleThis is a full-time position that offers a competitive salary of $45,000 - $60,000 per year, depending on experience. As a Sales and Customer Service Associate, you will work closely with clients to understand their needs and preferences, provide personalized recommendations, and promote our services and products.
Responsibilities- Provide outstanding customer service and help clients feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services
- Schedule appointments, answer phone calls, and respond to emails in a timely and professional manner
- Help grow and retain a client base through in-person and phone/email outreach
- A high school diploma or equivalent
- Previous retail or sales experience preferred
- Critical thinking skills, excellent math and computer skills, and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
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