Conversational AI Solutions Engineer

2 weeks ago


Philadelphia, Pennsylvania, United States MethodHub Full time

Position: Conversational AI Solutions Engineer

Contract Duration: Long Term

Work Location: Remote (Available across the US)

Overview:

We are seeking a talented and experienced Senior Conversational AI Engineer to lead the design and implementation of advanced chat systems. The ideal candidate will possess a strong coding background and a comprehensive understanding of various Conversational AI platforms, including but not limited to Bot Framework, PVA, and Cognigy. This role is crucial in enhancing our customer engagement through innovative AI solutions.

Key Responsibilities:

1. Design, develop, test, and optimize chatbots utilizing the designated platform.

2. Implement sophisticated natural language processing techniques.

3. Create scalable and high-quality chat solutions using JavaScript and/or Python.

4. Collaborate with cross-functional teams to define, develop, and integrate new functionalities.

5. Oversee the application design and development lifecycle from conception to deployment.

6. Evaluate and enhance existing systems while considering budgetary and technical constraints.

7. Leverage cloud technologies for effective bot deployment to a global audience.

8. Keep abreast of the latest trends and advancements in AI and chatbot technologies.

Qualifications:

1. A Master’s or Bachelor’s degree in Computer Science or a related field.

2. At least 10 years of practical experience in software development.

3. Proficiency in the specified chatbot platform.

4. Strong experience in programming, with familiarity in additional languages such as Python.

5. Solid understanding of cloud-based application deployment.

6. In-depth knowledge of AI, machine learning, natural language processing, and related technologies.

7. Extensive experience with other Conversational AI platforms like Bot Framework, PVA, and Cognigy is a plus.

8. Outstanding problem-solving, analytical thinking, and communication skills.

9. Excellent organizational abilities with the capacity to manage multiple projects concurrently.

10. Adaptability to thrive in a dynamic environment with shifting priorities.

This position provides an exceptional opportunity for a seasoned professional passionate about AI technology and enhancing customer service through innovative solutions, ready to make a significant impact in a forward-thinking technology landscape.



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