Client Support Specialist

1 week ago


Merrillville, Indiana, United States TruGreen Full time
Position Overview
As a vital member of the TruGreen team, the Client Support Specialist plays a crucial role in ensuring customer satisfaction and service excellence. Your commitment to quality and teamwork contributes significantly to our company's success.

About TruGreen
TruGreen is dedicated to providing top-notch lawn care services, enhancing the beauty and health of outdoor spaces. We believe that our associates are the backbone of our operations, and we strive to create a fulfilling work environment.

What We Offer
  • Collaborative team environment focused on shared values and customer satisfaction
  • Competitive compensation packages
  • Career advancement opportunities
  • Comprehensive medical and prescription drug plans
  • Financial wellness resources, including a 401(k) plan
  • Ongoing training and professional development
  • Paid time off and sick leave

Your Responsibilities
In this role, you will:
  • Provide exceptional customer support by addressing inquiries and resolving issues promptly.
  • Enhance customer experience by identifying opportunities to upsell additional services that improve their outdoor living areas.

Qualifications
  • Strong commitment to excellence, integrity, and customer service.
  • Exceptional communication skills, both written and verbal.
  • Ability to handle conflicts professionally and effectively.
  • Basic sales skills to promote products and services based on customer needs.
  • Proficiency in Microsoft Office applications.
  • Ability to learn and apply knowledge of company offerings.
  • Attention to detail and strong organizational skills.
  • High school diploma or GED; relevant experience is a plus.

Commitment to Diversity
TruGreen values diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply and contribute to our dynamic team. We are proud to support veterans and recognize the unique skills they bring to our organization.

Join us in our mission to help customers Live Life Outside through our expert lawn care services.

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