Customer Service Representative
5 days ago
We are seeking a highly skilled Customer Service Consultant to join our team at Caliber Collision Centers. As a key member of our service center, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring that our customers receive the highest level of service.
Key Responsibilities:
- Provide prompt and courteous service to customers, responding to their needs and resolving any issues in a timely manner.
- Assist Collision Estimators with tasks such as handling drop-offs, mapping/marking and photographing vehicles, and arranging customer transportation.
- Prepare paperwork and perform active customer deliveries while effectively communicating with customers, clients, teammates, and vendors.
Benefits of Joining Caliber:
- Competitive pay and benefits package, including medical, dental, and vision coverage.
- Opportunities for career growth and advancement within the company.
- A dynamic and supportive work environment.
Requirements:
- 2+ years of customer-facing experience, with a strong background in sales a plus.
- Valid driver's license and eligibility for coverage under our company insurance policy.
What We Offer:
- A comprehensive training program to help you develop the skills and knowledge you need to succeed in your role.
- A collaborative and supportive work environment that encourages teamwork and open communication.
- A competitive salary and benefits package, including medical, dental, and vision coverage.
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