Airport Agent

5 days ago


Redmond, Oregon, United States Envoy Air Inc. Full time
About the Role

We are seeking a highly motivated and detail-oriented Airport Agent - Customer Service Representative to join our team at Envoy Air Inc. As a key member of our ground handling team, you will play a critical role in ensuring the smooth operation of our airport operations.

Key Responsibilities
  • Guide and direct incoming and outgoing aircraft on the taxiway to ensure safe and on-time departures.
  • Load, unload, sort, and transfer passenger baggage, cargo, and company materials, with a focus on efficiency and safety.
  • Operate ground equipment such as tugs, belt loaders, and bag carts to support aircraft movements and baggage handling.
  • Collaborate with internal teams to ensure safe and on-time departures, and provide exceptional customer service to passengers.
  • May clean aircraft interiors, lavatories, and other areas as needed.
Requirements
  • Minimum age: 18
  • High school diploma, GED, or international equivalent
  • Valid, unexpired, and unsuspended state driver's license
  • Ability to work rotating shifts, including days, overnights, weekends, and holidays
  • Flexibility to work additional hours with short notice when operationally necessary
  • Ability to lift, bend, and turn with bags and other items weighing up to 75 lbs.
  • Ability to work in variable weather conditions
  • Excellent communication and interpersonal skills
  • Ability to read, write, and speak English fluently
About Envoy Air Inc.

Envoy Air Inc. is a leading regional airline and ground handling services provider, operating under the American Eagle brand. We offer a stable, secure, and fast-growing work environment with opportunities for career development and advancement.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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