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Airport Agent

2 months ago

Redmond, Oregon, United States Envoy Air Inc. Full time
About the Role

We are seeking a highly motivated and detail-oriented Airport Agent - Customer Service Representative to join our team at Envoy Air Inc. As a key member of our ground handling team, you will play a critical role in ensuring the smooth operation of our airport operations.

Key Responsibilities
  • Guide and direct incoming and outgoing aircraft on the taxiway to ensure safe and on-time departures.
  • Load, unload, sort, and transfer passenger baggage, cargo, and company materials, with a focus on efficiency and safety.
  • Operate ground equipment such as tugs, belt loaders, and bag carts to support aircraft operations.
  • Collaborate with internal teams to ensure safe and on-time departures, and provide exceptional customer service to passengers.
  • May clean aircraft interiors, lavatories, and other areas as needed.
Requirements
  • Minimum age: 18
  • High school diploma, GED, or international equivalent
  • Possess a valid, unexpired, and unsuspended state driver's license
  • Ability to work rotating shifts, including days, overnights, weekends, and holidays
  • Flexible to work additional hours with short notice when operationally necessary
  • Ability to lift, bend, and turn with bags and other items weighing up to 75 lbs.
  • Ability to work in variable weather conditions
  • Excellent communication and interpersonal skills
  • Ability to read, write, and speak English fluently
About Envoy Air Inc.

Envoy Air Inc. is a leading regional airline and ground handling services provider, operating under the American Eagle brand. We are committed to providing exceptional service to our customers and employees, and we are seeking talented individuals to join our team.