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Customer Service Ambassador

2 months ago


Redmond, Oregon, United States Consumer Cellular Full time

**Job Summary**

At Consumer Cellular, we're seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction.

**Key Responsibilities**

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers, addressing their needs and concerns
  • Upsell and cross-sell products and services to customers, where applicable
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience

**Requirements**

  • High school diploma or equivalent required
  • At least 6 months of customer service experience
  • Basic computer skills, including general typing, data entry, and basic computer operation

**What We Offer**

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment