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Customer Service Ambassador
2 months ago
**Job Summary**
At Consumer Cellular, we're seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction.
**Key Responsibilities**
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers, addressing their needs and concerns
- Upsell and cross-sell products and services to customers, where applicable
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
**Requirements**
- High school diploma or equivalent required
- At least 6 months of customer service experience
- Basic computer skills, including general typing, data entry, and basic computer operation
**What We Offer**
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment